Mathias Drillon

Mission: Driving IT excellence at the heart of your IT operations by providing services such as: – IT Infrastructure Change Management & Security: Managing your major infrastructure transformation projects: – Data Center relocations, migrations to public or private cloud environments. – DRP & BCP definition and implementation. – Strategic changes to your low-level technology stack, including telco challenges, from product selection to operational deployment. – Support during negotiations with suppliers to optimize contractual terms. – Security audits of your installations and recommendations for concrete improvements. – PMO (Project Management Office): Coordinating and managing IT projects, both in program management and project management, to secure timelines, costs, and objectives, with a constant focus on customer satisfaction. – IT Service Management: Review and Improvement: – Auditing and optimizing your IT operations. – Implementation or re-implementation of ITIL processes. – Incident management, problem resolution, SLA management, and operations supervision, with a focus on efficiency and compliance. – Review of supplier portfolios and cost structures. – Budget management methodology and renewal tracking. – Customer Service Management: – Managing the contractual relationship between the client and the provider. – Rigorous monitoring of SLAs, in compliance with signed agreements. – IT Management, short and medium term: – Day-to-day and medium-term management of your IT teams. – Implementation of best practices and continuous process optimization. – Supplier relationship management. – Cost and budget management. – Presales Support: – Technical advice and development of proposals tailored to the specific needs of each project. My goal is simple: Obtain concrete results, in a healthy environment.

– Promotion to VP Technology Services, with extended leadership scope and executive accountability.

– Operating at the intersection of infrastructure, network, cloud and cybersecurity, in a highly demanding SLA-driven SaaS environment. – Led a 50+ people organisation delivering infrastructure, network, cloud and cybersecurity services in a global 24/7 SLA-critical SaaS environment. – Managed €11M+ budget and a portfolio of 80-100 initiatives across data centre, connectivity, cybersecurity and platform operations. – Delivered two large-scale Tier IV data centre migrations. – Designed and operated complex multi-data centre connectivity architectures. – Strengthened security posture and governance. – Supported the evolution towards CI/CD-driven SaaS delivery models. – Implemented structured service delivery governance.

Specialist in ICT solutions in the heart of Europe: from Data Centres, to Cloud, Managed Services and Business Continuity, EBRC helps their customers to meet their most demanding IT challenges and the project managers are there to work at the success of these endeavours. – Delivered PCI-DSS compliant infrastructure and network architecture for an online banking platform, ensuring audit readiness and regulatory alignment. – Deployed Tier IV data centre environments supporting business-critical production systems with high availability and resilience requirements. – Implemented enterprise ITSM platform (ServiceNow), structuring service delivery processes and operational governance. – Supported fintech clients in building secure cloud and infrastructure platforms within regulated environments.

– Led infrastructure and industrial IT transformation across a global manufacturing organisation (3000+ employees, 27 countries), supporting ERP platforms and production environments. – Defined and executed infrastructure strategy in alignment with business and industrial requirements, managing multi-site operations and distributed teams. – Delivered large-scale ERP consolidation into a centralised multi-country platform, enabling global standardisation and multi-currency operations – Designed and implemented multi-data centre architectures, including active/active production environments with real-time replication – Built global EDI capabilities integrated with ERP systems, significantly improving operational efficiency and scalability – Established centralised infrastructure and shared services model, replacing localised IT organisations