Mathias Gil

• Analysis and optimization of Release Management and CI/CD systems • Design and automation of robust infrastructures (Ansible, Terraform, Docker, Podman) • Development and maintenance of deployment tools and CI/CD pipelines (Jenkins, GitLab CI) tailored to workflows and target platforms • Process automation and configuration management with customized infrastructure solutions • Support and collaboration with development teams to enhance DevOps integration • Implementation of monitoring tools (Grafana, Telegraf) for application, infrastructure performance and maintainability • Project management and process documentation (Jira, Confluence)

• Operational maintenance of the VMware platform and environments • Ongoing participation in deploying the new Cloud platform using Terraform and CI/CD pipelines • Automation of tool installation and configuration deployment through Ansible • Supervision, monitoring, and implementation of Grafana dashboards • Execution of production releases in an Agile context

• Migration, deployment and installation of Windows 2016/2019 masters onto the organism servers • Switching of technical services (DNS, DHCP, print server...) onto the new servers • Hypervisors and management cards updating via Powershell

• Engaged in a 5-year working holiday journey across the APAC region under various working holiday visa programs. • This experience enriched my adaptability, cultural fluency, and problem-solving skills, valuable for remote and international work environments.

• Ensured all servers, hardwares, operating systems and softwares are fully operational in accordance with organizational procedures and standards • Managed and maintained the operation of an environment containing 40+ mixed servers, provided technical support and maintenance to 400+ users on systems, infrastructures, applications, databases, telephony and mobile fleet • Implemented and supported LAN/WAN solutions for 140 hotels and 5 Europeans branches • Implemented RDS servers and thin clients in order to significantly increase efficiency and ease of maintenance • Budgeted, implemented, and configured 20K€ hypervisor server in accordance with business needs and future growth. Successfully migrated physical servers to virtual machines onto this server • Coordinated and supervised wifi solution deployment across 70% of hotels which notably increased benefits compared to existing system • Led an internal consultancy team responsible for carrying out SQL multi database migration to monobase, which significantly enhanced system performance for accounting service • Responsible for online reservation website monitoring to ensure high availability, system integrity, security and maximize revenue • Supervised telephone portability migration to VOIP, reducing business costs and improving quality of calls • Implemented IT asset management solution to help control the information system and keep track of warranties • Maintained SAGE L1000 & Pay and HR software which helped protect highly confidential information • Managed recruitment and provided training to other staff for on-site duties

• Restructured company’s IT internal setup, implemented backup system and routines to increase overall productivity and security • Resolved all technical supports demands and troubleshooting of issues via remote control tools, phone and email • Provided on-site training to clients on the use of software, including installation and configuration procedures, identification and resolution of networking and security issues

• Installed, configured, and maintained systems, softwares and hardware • Technical support and assistance for clients, by capturing and resolving all helpdesk requests • Produced user end documentation