Matthieu Harbonnier

– Led two product & tech reorganizations, from 4 component teams to 2 cross-functional squads plus an AI stream, through a major cost-reduction plan and with no break in delivery. – Cut operating costs through automation: AI-assisted supplier purchasing (300+ ops hours saved per month) and debook/rebook automation (~€300k saved per year). – Relaunched the home page and offer merchandising: 2x travelers on several destinations for winter 25/26, up to +50% YoY conversion on animated content, -87% manual merchandising time. – Defined the AI-native product vision adopted by the ExCom: the only transactional AI trip builder, versus affiliate-model players. Built custom AI tools for the squads (specs, user stories, bug reports, delivery dashboards). – Set up product governance from ExCom to squads (impact-based initiative lifecycle, Now/Next/Later roadmap, monthly review) and structured the function: career ladder, PRD process, bug escalation (-75% backlog). – Key launches & partnerships: white-label partnership with The Luxurist (PCI DSS compliance, SLA management), new accommodation search, in-app payment revamp, Guide Me travel companion app, AI-generated hotel content pipeline, Air Caraïbes embedded booking widget, AERticket & SNCF certifications.

– Digital Product Manager working on the full lifecycle of the Massive Open Online Courses platform (main product) and its relatives applications like content management app, back office, analytics and monitoring visualizers or iOS app. – I support large companies' growth and transformation by offering cutting-edge digital learning solutions customized to their objectives and needs. I've helped market-leading companies upskill their teammembers to drive digital transformation, improve their sales skills, onboard, assimilate corporate policies. – I work daily with all functional areas to understand users requirements, to collect their inputs and to support them on the specification process. I ensure the collect and prioritization of product & customers requirements in order to organize development sessions, by managing the development team (within an Agile process) all along the sprint.

– Garant technique et eBusiness de la conception, la réalisation, la qualification et le déploiement de tous les projets transverses et des sites nouveaux clients (ex: Gérard Darel, La Fée Maraboutée, Lancel, Carven, Sonia Rykiel, Madura) pour le premier délégateur eCommerce français. – Pilotage des huit pôles d'expertises (eCommerce, Dév., DA, SEO, Acquisition, CRM, Finance, Logistique) en alliant respect des besoins fonctionnels et positionnement digital des marques partenaires, Définition de la roadmap opérationnelle, Industrialisation des processus organisationnel d'entreprise, Report au Comité de Direction.

– Bridge is a corporate project seeking to implement a collaborative enterprise software to manage business operations and customer relations in its international subsidiaries and to standardize all processes. – Canadian site coordinator in relation with the project board based in France I was in charge of the software implementation in the subsidiary affecting six key business domains. I took part of the business process reviews with specialized teams to collect specific needs and to adapt the technical workflows to the local activity. – I ensured the first support for the 25 end-users and was reporting to the site board about the project progress and deliveries.

– Département e-commerce - Chef de projet innovation rattaché à l'équipe Mobile. – Animateur et décideur sur des projets d'innovation sur l'ensemble des supports mobile (site mobile, applications smartphones et tablette.) – Veille assidu des tendances mobiles et numériques pour adaptation au marché concurrentiel du prêt-à-porté e-commerce. – Coordinateur de projet transversaux impliquant tous les acteurs impliqués dans la proposition de valeurs depuis les plateformes techniques (SI, Market place) jusque la chaîne logistique. – Gestion des problématiques business, techniques et ergonomiques en interaction avec les acteurs internes (USA et DSI France) et externes (agences digitales tiers); développement de la stratégie mobile.