Maureen Bassard

CONSEIL – COACHING – CHANGE avec les expertises suivantes : – La psychologie positive – L'approche appréciative – Les pratiques narratives – La posture managériale – La conduite du changement

Convaincus de l'impact de l'activité économique sur l'avenir de l'humanité, SYNARGIES accompagne l'élaboration de la raison d'être, du plan stratégique et leur mise en œuvre organisationnelle, collective et individuelle auprès des entreprises désireuses d'instaurer des conditions de travail respectueuses de leurs collaborateurs et de contribuer à la préservation du lien entre le vivant, le travail et l'économie.

Accompagnement par l'approche positive : – Booster l'engagement, développer les forces et cultiver un leadership appréciatif, pour des équipes alignées, créatives et performantes

[November 2022 - June 2023 ] – Project Manager for a change Project. – Individual & Group professional coach. [December 2021 - September 2022] – Project Manager for the project Signalisations 2.0 [February 2020 - January 2023] – Project Manager and Change Manager for the Project Compliance 2.0. – Compliance 2.0 is a La Banque Postale tool, which has the purpose of combating AML/CFT. – During this mission, I was able to accompany teams and individuals as coach.

– Intervention en 1ère année de MBA/Mastère pour un module « Conduite du changement »

BNP PARIBAS BDDF : May - December 2019: Project Manager – Inside the transverse project KYC Enterprises, I was working on the improvement of the BDDF organization for the treatment of KYC. – I managed 4 people and followed their respective work on Projects such as "Baseline", "Training", "Document collection". – I was in charge of the Request of Proposal for data and documents providers and created a business cases.

BNP PARIBAS CIB : Change & Project Manager – Inside the program End-to-End, I have worked on the Project " "Data and Document Management" based on the KYC Policy during 18 months. – Scope: 60 countries. – I managed 3 people and followed their respective work on Projects such as "Nomenclature", "Field convention", "Document usage" and "Providers of Data & Documents".

– Assist Companies in change: defining and framing objectives, implementing new technical or organizational projects, animation of steering committees, training etc. AUBAY: Change Community: preparation of the internal training on Change.

CARDIF BNPP: Cardif Customer Department (1000 collaborators) – Internal audit of the documentary current system – Clarification of the roles and responsabilities of key actors – Formalization of action plans and implementation of new governance – Implementation of a collaborative platform: Sharepoint named C'YOU – Training of contributors, steering commitees, communication – Remediation plan: analysis of the procedures: examination of their compliance and effectiveness; compliance with legislation and in accordance with their projects.

– Support laboratories and hospitals in their project on E-invoice (signed PDF & EDI). Preparation and organization of the project: – planning, – track of cost and time, – risk assessment, – implementation and development. Customer Relationship: – coordination of the teams and technical resources – guaranteeing service quality – setting up process

Legisway is a software publisher for legal professionals. Preparation and organization of the project: planning, track of cost and time, risk assessment, definition of the roles of the respective actors Client requirements analysis: definition of organization and animation of clients workshops Implementation of the project: progress report, analysis of the final assessment

– Collaboration platform project: feasibility study, mapping the existing situation, analysis of the needs and requirements, preparation of the specifications, selection of suppliers, recommendations. – Improvement of the website – Handling of cross departmental projects: Continuous improvement, Change behavior (Provide sales documentation, procedures and sales tools, Key Performance Indicators, in charge of post customer surveys).

– Write articles about australian firefighters

Responsibilities: – In charge of helping Companies to complete their HR communication for an International Career Fair (Engineers and Commercials). Achievements: – Receiving 100% of Human Resources information in time. – Assisted exhibitors with their communication & use of Apec Web tools.

This project was a charity run from Gallipoli to London undertaken by the Melbourne Fire Brigade Running Club to contribute to keep the Anzac spirit. Responsibilities: – In charge of French/Australian relationships Achievements: – Organization of the programme and stops in France (Commemorations: Arc de Triomphe, Memorial of Villers Bretonneux, Museums, run on the Champs Elysees, etc.) Firefighters partnership with France and Paris, Press, direct interlocutor of the authorities, translator.

Responsibilities: – Conducted communications project Achievements: – Qualitative survey, subsidiary benchmarking and competitor benchmarking – Organization of brainstorming meetings and workforce with the collaboration of each service of the department Cash Management Operations. – Dissertation and reports – Creation of internal communications – Reformatting data base and improvement guidelines.

Responsibilities: – Data Analysis of a new building tool. – Research and synthesise information from Automobile's market. Achievements: – Development of a virtual car mechanic building tool – Creation of a new automotive specialization

Responsibilities: – Assisted with the expansion of communication plans (below the line):1/ B2C and B2B, 2/Opportunities survey, 3/Strategic surveillance, 4/project development. Achievements: – Collaboration in the signing of two contracts.

Responsibilities: – Offer the best answer to the questions of the customers. Achievements: – Development of work tools, post analysis and reports, survey about complaints of Internet users.