Max-Arthur BAUX

Hypergrowth startup | FUTURE 40 Workforce: 4 → 34 employees (growth over the period worked at the company) As Product Manager at Alpagga, I had the opportunity to lead high-impact strategic projects in a fast-growing environment. My role covered a wide scope combining product vision, business performance optimisation, data exploitation and AI use case activation to serve a dual ambition: scalability and operational efficiency. 🎯 PRODUCT & DELIVERY - Definition and implementation of an impact-oriented roadmap, combining quick wins and long-term vision, in line with business challenges. - Facilitating cross-functional product rituals, ensuring alignment between the Tech, Ops, Sales & Customer Success teams. - Actively contributing to the structuring of the Product team (PM, UI/UX, Data), the formalisation of discovery/delivery processes and the maturation of the company's products. 📊 DATA / AI & AUTOMATIONS - Industrialise data flows by creating custom BI pipelines and dashboards to track business KPIs in real time. - Set up and deploy AI use cases to automate product launches, enrich data, and generate structured content at scale. - Cross-functional AI advisor: supporting teams in the adoption of generative tools (GPT) and in the definition of internal POCs. 🏆 LEADERSHIP & BUSINESS IMPACT - Structuring of the Product & AI division during a critical phase of hypergrowth. - +60% productivity gain on certain business workflows thanks to automation. - Deployment of generative AI solutions in production, resulting in a sixfold increase in the rate of product launches and savings of €50,000 in the first year. - Construction of a comprehensive dataset unique to the hospitality market.

🎯 PRODUCT & DELIVERY - Xperpool (intrapreneurship, co-partner): scoping, backlog, MVP of a platform connecting IT freelancers ⇄ key account requests; project manager role (needs assessment, prioritisation, internal/external coordination, QA). - Launch of a community portal and a qualification/matching workflow. 📊 DATA / AI & AUTOMATIONS - Implementation of HubSpot (pipeline, scoring, reporting), follow-up automation, activity views and staffing tables. - Time-to-staff indicators and talent pool visibility (sourcing + availability). 🏆 LEADERSHIP & BUSINESS IMPACT - BizDev & IT recruitment: prospecting, negotiation, delivery for GRDF, RATP, ENEDIS, Disneyland, TotalEnergies. - Community of 900+ IT experts: facilitation (events, content, nurturing). - Results: acceleration of time-to-staff, professionalisation of the talent pool, upscale delivery.

🎯 PRODUCT & DELIVERY - Brand platform, style guide, e-commerce site; sales kits and content. - Mini-roadmap for offers (seasonality, bundles), web & creative project management, service provider coordination, quality control. 📊 DATA / AI & AUTOMATIONS - Implementation of basic CRM and indicators (traffic, basket, recurrence); small emailing/follow-up workflows. - Cost & deadline monitoring with simple dashboards. 🏆 LEADERSHIP & BUSINESS IMPACT - Premium partnerships: Dammann Frères, Champagne Pommery, Trudon; events (UAE & India). - Budget & negotiation: objectives, allocation, trade-offs, operational execution; turnover €45k in the first year; export launch (UAE).

During this winter season carried out in Val-d'Isère, I had the opportunity to prove myself as a head waiter in an establishment belonging to the same group as for my first work experience. A season which also allowed me to perfect my English with a mainly foreign clientele.

During this season I have had the opportunity to work as Head waiter and Bartender. I also had the opportunity to take charge of groups of about 50 people for several days. The work experience I had in Saundersfoot in Wales allowed me to acquire a certain work maturity and a good level of English.

The season at the Mas des Herbes Blanches in Joucas was for me a first step into the world of work. I was hired as a gastronomic room clerk. Following my real investment in the company, I had the opportunity to evolve to the position of bistronomics head waiter and gastronomic back waiter. This gain in responsibility gave me a taste for work and an active life. That's what confirmed my choice for the work-study programme.