Maxime Bourmaud

Banking team (Spendesk Financial Services): • Eliminated 100% of payment timeouts by architecting asynchronous 3DS authentication, reducing latency by 95% from 800ms to 30ms and dramatically improving checkout success rates for millions of transactions • Redesigned back-office systems to accelerate account management workflows, boosting operational team productivity and order processing speed • Led end-to-end dispute resolution implementation, coordinating across product, operations, and engineering teams to automate previously manual processes and boost operations team productivity • Built comprehensive observability infrastructure with SLIs, SLAs, and real-time Datadog dashboards, reducing incident detection and resolution times • Resolved critical production incidents maintaining 99.9% uptime for financial services platform serving millions of active business accounts (on-call) ____________________________________________________________________________________ Hackathon 2023 - Plug & Play: either by making our product more integrated to its ecosystem, or by integrating our internal tools to increase team efficiency. Awards: ANGEL INVESTOR (special prize which allows the team to further work on the project) - Predict a wallet amount for scheduled payments Team: Julien Petit, Ludovic Tourman, Remy Betus, Tiffany Dubois

Developed scalable backend solutions for Skeepers SaaS platform, focusing on the Consumer Videos (CV) solution that helps retail brands collect and leverage user-generated content to drive sales and engagement. • Migrated legacy REST APIs to Relay GraphQL pagination, improving product catalog load times from 2.3s to 230ms for retail management dashboards and increasing customer satisfaction • Architected QR code microservice enabling seamless bridge between physical retail and digital experiences, processing 50K+ scans monthly and increasing customer engagement rates by 25% • Built self-service marketing automation platform reducing customer churn by 15% and enabling 200+ retail brands to independently manage targeted campaigns without engineering support • Created Prestashop plugin enabling seamless SDK integration, simplifying platform adoption for e-commerce developers

Contributed to Braineet innovation performance platform as a backend engineer, collaborating with cross-functional teams to deliver scalable API solutions and improve development workflows. • Collaborated closely with product team to optimize and integrate new backend features for the innovation platform • Authored comprehensive backend technical specifications using Notion, improving team alignment and development velocity • Enhanced API reliability by implementing unit testing framework, establishing testing best practices for the backend team • Created detailed API documentation in Postman, streamlining integration processes for frontend developers