Mayssa Frouja

* Provide business process and functional support for the SAP FI module including its subledgers such as AP, AR, and AA. * Facilitate requirements gathering workshops or discussions. * Assess, challenge, and document the business requirements. * Provide alternatives and recommend a solution. * Develop functional specifications for customizations and enhancements which include reports, data processing, load programs, and adjustment tools. * Develop test strategies, test plans and test scripts. * Perform functional testing execution after development completion. * Work with different teams and IT partners in different arts of the world to provide services to clients. * Identify and apply continuous improvement processes for operational efficiencies, drive process integration, and standardization.

- SAP Certified Apllication Associate - SAP S/4HANA FINANCIAL ACCOUNTING - SAP Certified Associate - SAP Activate Project Manager - Alan Carroll & Associates - Advanced Communication Skills Workshop - Design Thinking with Focus on Business Model - SAP Internal Sales Overview - Empower 2.0

- Analysed the Tunisian stock market on a daily and on a weekly basis - Prepared economic outlooks and analytical reports - Project : Financial Statement Analysis of the listed banks in the Tunisian Stock Exchange market.

- Performed basic office tasks, such as filing, data entry, answering phones, and processing emails. - Handled communications with clients and vendors via phone, email, and in-person. - Provided support to the Accounting Department.

- Communicated with customers and identify their needs - Assisted with credit card and files organizations - Prepared customers database with Excel