Mehdi Matloub

📌 Development of an Online Ticket Reservation Platform Designed and developed a web-based event ticket booking system, enabling users to securely reserve tickets for various events. Integrated a secure payment management system and optimized user authentication processes. 📌 Backend Development with Node.js & Express.js Built and maintained a RESTful API using Express.js, ensuring seamless communication between frontend and backend. Implemented secure authentication with JWT, managing user sessions effectively. Optimized MySQL database queries with Sequelize ORM, reducing response time by 40%. 📌 Frontend Development with Next.js Developed a modern and responsive user interface using Next.js, improving user experience. Created dynamic event and booking management features, ensuring an intuitive and efficient user journey. 📌 Data Management & Security Designed and maintained a robust MySQL database, implementing Sequelize ORM for optimized data handling. Applied security best practices to protect user data and ensure secure access control mechanisms. 📌 Agile Methodology & Team Collaboration Participated in Scrum sprints and team meetings, ensuring smooth project progress. Worked closely with stakeholders to define functional and non-functional requirements. 📌 Results & Impact Improved backend performance by 40% through database query optimizations. Enhanced user experience, reducing ticket booking drop-off rates.

📌 Problem Identification & Data Analysis Analyzed and identified incomplete client data issues, which led to billing delays and frequent customer complaints. Collaborated with stakeholders to pinpoint key inefficiencies in the data management system. 📌 Web Interface Development Developed a custom web interface for managing industrial client contact data, ensuring accuracy and easy updates. Implemented automated updates for client details, such as email, physical address, and phone numbers. Built the frontend with Angular and integrated it with a Node.js backend connected to an Informix database. 📌 Process Optimization & Error Reduction Reduced invoice processing delays by automating data validation and updates. Minimized communication errors, improving customer satisfaction and reducing manual corrections. 📌 Automation & System Efficiency Developed scripts for data synchronization, preventing invoice delivery failures. Improved data accuracy and reduced client support requests by streamlining information updates. 📌 Results & Impact Billing accuracy improved significantly, reducing processing delays. Optimized data retrieval and management, leading to increased operational efficiency.

📌 Implementation of Digital Technologies Integrated digital solutions such as scanners and printers to facilitate document processing and archiving. Used Alfresco for electronic document management, optimizing administrative workflows. 📌 Network Optimization & Data Security Improved local network performance to enable faster and more secure file sharing. Reduced document processing delays, ensuring better collaboration between departments. 📌 Process Efficiency & Automation Automated document handling, reducing manual intervention and improving overall efficiency. Contributed to reducing administrative processing time, leading to a more structured and digitized workflow. 📌 Results & Impact Enhanced digital document management, improving accessibility and security. Reduced manual document processing time, making administrative tasks more efficient.