Mehdi Yacine

Senior Project Manager

Salaire / Taux journalier

Dubaï - Émirats arabes unis

Mobilité : Île-de-France, Abou Dabi -...

Freelance

Peut venir sur site

Expertises

ITILChef de projetJiraConduite du changementServiceNowScrum MasterGestion de projet - PMOProject Owner

Langues

Français (Maternelle)Anglais (Courant)EspagnolArabe

À propos

Introduction

Project delivery Manager with 10+ years transforming IT operations through itsm optimization, custom development, AI And ITIL governance. Led enterprise-wide service modeling initiatives, improving data reliability and compliance while reducing asset inconsistencies. I deliver end-to-end solutions, from process design to tool integration that enhance service visibility and operational efficiency for complex IT environments.

Liens

Expérience de travail

Senior ITSM Consultant & Founder

DigitalKimya

févr. 2023 - Présent

3 ans 9 mois

Dubaï - Émirats arabes unis

Last customer : Thales (AI delivery manager), Dassault systemes (CMDB, service portfolio, ITAM projects) - Lead ITIL, ITSM and CMDB transformation programs for enterprise clients - Designed and implemented CMDB models aligned with business services - Improved data reliability and reduced inconsistencies across IT assets - Delivered ITSM tools projects including integrations and process optimization - Advised clients on IT governance, compliance and service visibility

Technical Presales Manager

Brixio

déc. 2021 - mars 2023

1 an 4 mois

Dubaï - Émirats arabes unis

Experienced presales professional with a strong background in information systems and project management • Skilled in identifying and qualifying potential customers and driving the sales process from start to finish • Strong understanding of the software development industry and market trends • Adept at project scoping, estimation (CAPEX/OPEX), delivering compelling presentations and demonstrations, articulating the business benefits of the solutions offered • Proven track record of success in closing complex deals • Specialties include: Software Development and Project Management, Project Scoping (solution and hosting), Solution Selling, Sales Presentation, Sales Process, Product Demonstration, and Business Development • Excellent at building lasting relationships with key stakeholders

Project manager

Witbe

avr. 2019 - déc. 2021

2 ans 9 mois

Dubaï - Émirats arabes unis

I was relying on production, support and scripting teams to deliver projects. Our technologies measure the availability, performance and integrity of: • Multi-screen applications, via STB, Mobile and Tablets • Interactive applications • Desktop Applications: streaming, intranet, etc. My responsibilities include : • Monitor the production of a Witbe project during the deployment and execution phase • Anticipate the needs of customers • Ensure that the project delivered is in line with the client's needs • Keep inform of the latest technologies to help our client improvement • Data results analysis with customers Tools, technical environment : • Os : Centos 6/7, Windows, iOs, Android • Network : Ip protocols, Network diagram, vlan, routing, network flows • Tools : Jira / Visio / Scripting and monitoring tools / Dashboards grafana / Gantt / microsoft project SDLC / Agile / Lean / Kanban / Scrum

Crédit Agricole Group Infrastructure Platform

août 2015 - oct. 2018

3 ans 3 mois

78280 Guyancourt, France

Continuous improvment project manager (Chef de projet amélioration continue)

sept. 2017 - oct. 2018

1 an 2 mois

78280 Guyancourt, France

• Deployment of lean methodology process in different activities (framing, diagnostic, implementation) • Interview of all collaborators level • Audit of ITIL processes : incident, problem, configuration, requests, demands, change management • Implementation of visual management through iObeya • Participation in the sustainability process continuous improvement • Job resolution site (A3 format)

Functional Business Analyst (MOA)

oct. 2016 - oct. 2017

1 an 1 mois

78280 Guyancourt, France

• Windows 10 migration project: functionnal qualification, tests, business software qualification • Enterprise reorganization : collection of needs and qualification for management tools (exchange, active directory, ....) • Rationalization project of application licenses for users workstations • IAM project (Identity and Access Management): Study of setting up of user profile, creation of business profiles, interview of users to collect the uses and access needs • Creation of MOA processes

Workstation system engineer

août 2015 - oct. 2016

1 an 3 mois

Le Kremlin-Bicêtre, France

I was in charge of the Project processes and workflows (software,hardware) We had to manage homologation and packaging team (offshore : Capgemini) My tasks : Make functional acceptance (middleware software, business application) I had to make Helpdesk level 3 Monitor & control of homologation team work My projects : - I was in charge to manage the engineering part for Transition project of VPN (Juniper -> F5) , Nomadio updates and Client Big IP F5 (packages deployed with sucess) - I'm worked on a thesis about "Windows 10 Master : packaging & homologation standards"

Sales

CPM France

sept. 2011 - oct. 2014

3 ans 2 mois

Ile de france

Student Work

McDonald's

juil. 2013 - oct. 2013

4 mois

77190 Villiers-en-Bière, France

I developed teamwork skills during this experience I worked under pressure in a lean process

Internship Business continuity plan

Ville de Montereau-Fault-Yonne

mai 2012 - juil. 2012

3 mois

77130 Montereau-Fault-Yonne, France

I Worked on a Disaster Recovery Plan (DRP) with the head of department GLPI & OCS inventory installation Audit & Inventory of IT Helpdesk level 1 & 2


Formation

Université Paris-Est Marne-la-Vallée

Master MITIC, Management Innovation de services et technologies de l’information de la communication

There are four fields of study. Management: strategic management and business intelligence, performance management, information system, business model innovation and quality control, prospective and corporate social reponsibility. Innovations : projects and business as a point of view of conditions for innovation, for it's implementation, management, innovation and law, management and project engineering, marketing and digital communication International: HR and Intercultural Management, business games, knowledge of markets and geopolitics, meeting management and negotiation across English Culture Engineering information and communications technology: IT, network and web technologies, marketing and digital communication, information system projects, service activities, digital rights, governance of information systems

University College Birmingham

Master's degree, Études internationales / globales

Exchange program during 3 weeks to learn Internationnal mangement, cultural intelligence, business games, hackaton (developement of startup). The objectives were to improve our skills in management and International management, to discover an other culture

Stevens Institute of Technology

Design thinking and digital innovation, Systèmes d'information de gestion, général

International seminar where we studied information systems, digital innovation, design thinking and cybersecurity

Université Évry Paris-Saclay

Bachelor degree - Information system - Data management APSRA(network), it engineering

Résultat : Gratuated with honours

Project Management (V & Agile) Data management (SQL/Orcale, MLD) IT strategy ITIL V3 : Certified ISO/IEC 20000 Unix/Linux System (installation of services & administration) JAVA Network administration (TCP/IP, Cisco, packet tracer, protocol, VLAN, Proxy, Firewall) Powershell & Shell scripting

University of Paris I: Panthéon-Sorbonne

Master 2 Information System & Knowledge ; Business Analysis, Systèmes d''information de gestion, général

Résultat : Gratuated with honours

Thesis(Fr) : « La pérennisation de l’amélioration continue » The aim of the SIC Master is to bring knowledge and developement of skills, to plan, design, pilot, implementing, operating and improve the information systems and knowledge of organizations. The master's degree give us a double competence in information and knowledge systems and in engineering management of these systems, in particular through the acquisition of knowledge : - the principles of engineering to business practices - the principles of management to methods and practices The 'Business Analysis' sub-course allows us to acquire skills on use, governance, IT strategy and developments of businesses, related to information technology and all digital technologies that impact trades, to ensure the consistency of the business information systems with the orientations, the modes of operation and business processes, and to federate and animate the relations between the actors of the organization and the DSI.


Licences et certifications

PSPM

Délivré le : –

Certifié par Scrum.org

ITIL® 4 Foundation

Délivré le : janv. 2026

Certifié par PeopleCert

Fortinet Certified Associate Cybersecurity

Délivré le : janv. 2026

Certifié par Fortinet

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