Melanie Loudhaief

- For Omnicom Production: I am leading the design and optimization of advertising production processes to enable a “factory-fit” operating model for content-at-scale delivery across different global client accounts and hubs - For Publicis Groupe: For several global client accounts from within different industries such as pharma, food, beauty, hotel or automotive, I have been leading the development of integrated workflows across advertising production, media, creative and client marketing processes, and across regions (NA, LATAM,EMEA, APAC), streamlining operations and connecting on-, near-, and off shore delivery hubs through a unified model - In collaboration with Progress Partners, I provide Operational Excellence consulting services including conducting Lean Management training courses to clients in the industry sector (France and Canada) - For Babilou Family: I have conducted the performance review of one of the international network divisions, setting significant improvements for the performance plan 2023 and 2024 - For Thales GTS: As Transition Lead for France and EMEA, I have led regional programs laying the foundation for IT transformation within the department

Leading a team of 15 Business Process & Project Managers, I was responsible to transition global clients and agencies into new ways of working. - Connect advertising production processes into marketing, creative, media and data processes, and develop integrated solutions - Lead process design workshops, develop best practice playbooks - Feed technology roadmap to help streamline and automate - Oversee training, implementation and change management

Drive strategic business process enhancement programs, significantly improving efficiency, productivity and client satisfaction. - Implement a standard process management IT solution streamlining monthly payroll production processes - Process re-engeneering prior to off-shore back-office activities to shared service centers

Analyze existing business activities, identify opportunities to improve delivery, incident resolution, as well as financial & client satisfaction related KPIs, and engage global action plans. Lead new service implementation, such as BA reporting and an automated network reporting tool.

Manage an international team of 14 service desk, sales & contract administration operators. Implement new processes and a standard ERP.