melek khanfir
Senior IT Project Manager | Agile & Digital Transformation
Salary / Daily rate
92400 Courbevoie, France
Freelance
Can come onsite
Skills
Languages
About me
Intro
IT Project Manager & Business Analyst with 10+ years delivering digital transformation across SNCF, financial services, and tech sectors. Led cross-functional teams, managed API integrations, and coordinated Agile projects from scoping to production. Specialized in system integration, application support, and stakeholder coordination for complex IT initiatives.
Work experience
SNCF VoyageursFreelance
Dec 2021 - Mar 2024
2 years 4 months
Paris, France
IT Project Manager (Cross-functional) & Business Analyst
Jun 2022 - Mar 2024
1 year 10 months
Paris, France
Led integration of SNCF products (tariffs, promotions, PSH accessibility) into travel agency systems. Organized functional workshops, drafted scoping notes in French and English. Coordinated IT, Customer Success, and engineering teams. Oversaw functional testing, validated commercial and accounting flows. Analyzed and resolved functional issues, supported production go-lives. Ensured system consistency across agencies, stations, GDS, SBT, and corporate portals. Tools: JIRA, Confluence, APIs, Agile
Business Analyst, Passenger Information Systems
Dec 2021 - May 2022
6 months
Paris, France
Coordinated project teams (MOA, MOE, QA, infrastructure). Managed APIs evolutions (CanalTrain, SIVE), ensuring quality and security. Led Agile projects: scoping, design, development follow-up, testing, and go-live. Managed cross-functional IT resources, budgets, timelines. Tools: JIRA, Confluence, Mainframe, AWS, APIs, Agile SAFe
Application Support & Maintenance Lead, Trains Scheduling System
SNCF Réseau
Apr 2019 - Dec 2021
2 years 9 months
Paris, France
Managed operational maintenance (MCO) for critical applications. Handled major incidents, coordinated development teams. Created/upgraded operational procedures (ITIL standards). Contributed to application upgrades and new feature integration. Tools: JIRA, Confluence, Linux, Shell, Oracle SQL, Agile Kanban
Technico-Functional Consultant, Trading Market Access
Société Générale
Feb 2018 - Mar 2019
1 year 2 months
Région de Paris, France
Coordinated project teams (MOA, MOE, QA, infrastructure). Gathered business requirements, led Agile ceremonies. Prepared and validated functional testing, supported UAT. Managed production releases and infrastructure optimization. Tools: JIRA, ServiceNow, Agile Scrum, Redhat, Windows, Oracle SQL
Application Production Engineer, Market Data Solutions
FIS
Jan 2016 - Mar 2018
2 years 3 months
Gouvernorat Tunis, Tunisie
Implemented and maintened market data feed connections. Ensured performance and availability of market data systems. Led Euronext UTP → Optiq migration, centralized backup architecture. Coordinated teams, wrote specifications, oversaw testing and releases. Automated monitoring and optimized server performance. Tools: Linux, Shell, SQL, Nagios, TCP/IP, ITIL, JIRA, ServiceNow, Salesforce
Storage Support Engineer
Hewlett-Packard
Dec 2014 - Jan 2016
1 year 2 months
Tunisie
Expertise in HP Storage product line (EVA, MSA), Storage Area Network (Brocade, Cisco). Provided L2/L3 technical support for enterprise storage solutions. Conducted advanced log analysis, collaborated with R&D. Contributed to standardizing support procedures. Tools: Linux, Shell, SQL, Fiber Channel
Network Solutions Sales Engineer
Loukilcom Tunisie
Nov 2013 - Oct 2014
1 year
Sulayman, Tunisia
Managed B2B accounts, prepared commercial offers, responded to RFPs. Provided pre-sales support on Cisco & Huawei solutions. Managed solutions integration projects.
internship : Network security engineering
LOUKILCOM TUNISIE
Apr 2013 - Oct 2013
7 months
Sulayman, Tunisia
Audit of the system of information of the Loukilcom company with the study, design and implementation of an application for the management of incidents related to the network security.
Internship at theNational Computing Center
The National Computing Center
Aug 2012 - Aug 2012
1 month
Tunis and Bizerte
Centralization of an event viewer using Syslog, in order to spot more rapidly and more efficently the technical faults of the computers present in network.
Education
The College of Engineers of Tunis ESPRIT.
Telecommunication enginnering degree.
2010 - 2013
4 years
Al Manar Preparatory Institute of Engineering Studies (Tunis)
The national competitive examination to enter Engineering colleges.
2008 - 2010
3 years
El Père Blanc high school
Baccalaureate degree
2004 - 2008
5 years