MennaTallah Tarek

•Collaborate closely with product, development, and operations teams to ensure the highest quality of digital entertainment platforms across global markets. •Design, develop, and execute test cases and test plans for web and mobile applications, ensuring functionality, usability, and performance standards. •Perform end-to-end regression, smoke, and sanity testing to validate builds prior to production •Monitor live systems and services to ensure optimal performance, availability, and customer experience. •Analyze logs, metrics, and KPIs to identify bugs, performance bottlenecks, and areas for improvement. •Document test results, live issues, and system behavior to maintain traceability and support continuous improvement. •Responsible for the integration of merchants and mobile operators with Mondia's internal platforms and services. •Support live config changes and verification of VAS/Digital Systems/Payments. •Documentation and knowledge sharing of VAS, billing platforms & related systems, APIs for both internal and external teams for integrations/operations purposes using Postman and Swagger. •Support different internal/external teams with service configurations/definitions, troubleshooting, automated testing, Data Base Testing using MySQL ,and migrations. •Perform integration and migration with acceptance and clearance tests, producing relevant test documentation and reports for operators and merchant integrations •Ensure that quality of service is maintained after app/service/connection/platform launch/upgrade •Create and improve automated tests using TestNG, Selenium. •communicate work progress Using Agile Methodology through attendance of daily & weekly project meetings with internationals from Canada, Tunis, Egypt, Dubai and Germany.

Responsible for electrical testing MV, HV and EHV cables for local mega projects in Egypt and MENA region. • Tested in process and final product cables making sure that they are made according to international standards and the customer needs. • analyze the defects and find optimum solutions for them with minimum waste. • Meet with customer's committees for final testing and finish the deal. • lead and direct technicians under my supervision. • Trained employees on proper safety procedures and handling equipment such as forklifts or HV cable testing equipment. • Monitored technicians’ performance, observing work site conditions, and communicating with my manager about any concerns. • Held meetings with my manager planning customer visits tests schedule and discuss daily test reports to communicate the information with different departments.

Responsible for outbound calls to sell mobile plans and mobile phones all over Ireland and UK. • Trained and mentored new hires. • Held sales tips and tricks meetings. • Supporting customer service team in rush hours. • Got certificate of quality and customer champ in Christmas season. • Kept ranking top achiever 3 months in a row. • Kept a ranking in the top 5 sellers constantly.