Mennatullah Gamea

– Managed daily operations including cash handling, cheque processing, client onboarding, and GL reconciliations. – Handled retail and corporate clients across various departments including FIDBC and compliance. – Prepared and processed letters of guarantee, letters of credit, and Form 4 documents for customs release. – Coordinated with customs authorities and obtained regulatory approvals for restricted or high-risk shipments. – Performed internal and external bank transfers, tax payments, e-finance transactions, and advance payments. – Supported the implementation of digital payment systems (e-customs, insurance, e-tax). – Conducted gap analysis and UAT for internal banking systems, collaborated with IT on bug identification. – Cross-sold products leading to an increase in client engagement and branch performance KPIs.

– Screened and hired potential candidates according to client criteria. – Managed job postings, shortlisting, and initial interviews. – Partnered with university career centers and online platforms for sourcing.