Mercy Vanessa
Virtual Assistant | Airbnb & CRM Expert
Salary / Daily rate
Enugu, Nigeria
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Bilingual Virtual Assistant with 2+ years specializing in Airbnb management and customer support in English & French. Expert in CRM systems, lead generation, and admin coordination with proven success managing hotel operations and guest communications. Ready to streamline your business operations and enhance customer satisfaction.
Work experience
Virtual Assistant
FREELANCEFreelance
Jan 2023 - Present
3 years 10 months
Nigeria · Remote
Handled inbox management, travel coordination, and general admin task. Managed Airbnb bookings, guest communications, and list updating.
Customer Service Representative
MILIKIN HILL HOTELS
Jan 2023 - Dec 2024
2 years
Nigeria · On-site
handled check-ins/checkouts, guest complains, and inquires. managed bilingual guest interactions in English and French phone, chat, and email support
Education
university of benin benin city nigeria
2012 - 2016
4 years 1 month