Michael Lavoie
Customer Service Specialist
Salary / Daily rate
Malang, Malang City, East Java, Indonesia
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service professional with 2+ years of experience in financial services and telecommunications. Proven expertise handling banking operations, collections, and credit card services across major Canadian institutions like BMO and CIBC. Ready to deliver exceptional customer support and drive client satisfaction for your business.
Work experience
Everyday Banking Associate
BMO
May 2023 - Mar 2025
1 year 11 months
Montreal, QC, Canada
Skills: Customer Service
Gatestones & Co Inc
Aug 2022 - May 2023
10 months
Montreal, QC, Canada
Collection Agent | Rogers Telecommunication
Feb 2023 - May 2023
4 months
Montreal, QC, Canada
Skills: Customer Service
Financial Services Representative | CIBC Costco Mastercard
Aug 2022 - Mar 2023
8 months
Montreal, QC, Canada
Skills: Customer Service
Team member
Tim Hortons
Sep 2019 - Oct 2019
2 months
Montreal, QC, Canada