Michael Ndlovu

Inventory Management System implementation for BidVest Covering the following areas: Generic Stock Inbound, Generic Stock Outbound Voucher of Correction Inventory Management Non Physical Inbound Inventory Management Non Physical Outbound Customise Stock Inbound Customised Stock Outbound The client Uses Waterfall, Senior Project Management/Program Manager · Project Scoping, Definition and Planning · Realistic Schedule Creation · Full Service Project Implementation · Project Planning, Tracking, Reporting and Cost Management · Project Execution, Integration and Project Administration · Project Governance, Audits and Reviews · Business Process Management · Strategy and Digital Road Mapping · Managing ICT infrastructure system implementations · Co-ordinating project activities with stakeholders - Present Project Status to the SteerCom My Internal team work using Agile Scrum Master/ Agile Coach · Define Product roadmap · Plan PI with the team · Plan Sprint · Enable Dev. Team · Run daily Stand up · Manage deliverable in Jira · Present PI Object to the Program · Manage risks associated with committed PI deliverables · Implement JIRA · Other Tool used: Confluence, Onedrive, Teams, · Interview New candidates

Performs the following Product Owner functions: Facilitate user story development, prioritisation and negotiation Collaborates proactively with Product Management and other stakeholders Ensure user stories are small, estimated, functional, vertical, and fit in aniteration Facilitate development of acceptance criteria which are used in planning, review and story acceptance Collaboratively refine the Team Backlog using Jira every iteration Manage defects affecting product test and facilitate defect resolution Performs the following Business Analysis functions: Elicit requirements using interviews or facilitation sessions as required, communicating effectively the objective and outcomes to be delivered with relevant stakeholders Identify the needs from multiple stakeholders Document analytical insights gained from requirements elicitation sessions as well as options or design considerations discussed or shared so that these can be used further through the solution engineering process Identifies current and future state business processes, functional context views and system context views, as required Collaborates with architects, developers and subject matter experts to establish the technical solution views and analyse trade-offs between usability and performance needs. Helps the business stakeholders envision the solutions Facilitate the elicitation of non-functional requirements. Engage in unpacking the scenarios and aspects that contribute those requirements. Clearly, identifies and agree with all stakeholders’ expectations and outcomes from deliverables and insights provided by analysis function in order to tailor the relevant level of insights and information to be documented as part of the deliverables

Build end to end design required for process automation leveraging industry standard tools and technology. Provide recommendations on RPA tool to be used considering client process requirements and policies. Provide recommendation on configuration and specifications of Servers/VMs and other platform/infrastructure components required for the Automation solution. Understand InfoSec requirements of the client and ensure the Automation solution being developed adheres to these requirements. Support in Pre-Sales efforts providing technical expertise on standard offerings in line with client requirements. Assist with the infrastructure design, build & deployment for RPA solutions. Support building automation capability and mentor development team and architects. Anticipate, identify, track and resolve technical issues and risks affecting delivery. Completed several end-to-end RPA implementations. Lead client engagement in process. Re-engineering processes to achieve quantifiable cost and efficiency savings. Process Analysis, presenting As-Is and To be designs. Work with SMEs to identify opportunities for the implementation of robotic process automation. Lead in the planning, design and delivery of RPA developments using UML/visio,and Excel. Undertake process reviews to identify opportunities to make processes more streamlined and 'digital ready' for automation. Develop/Automate company process using Blue Prism’s Robotics Process Automation. Promote best practice in the use of project management, RPA development and business transformation methodologies to clients. Perform quality assurance checks of the development work of peers. Design and develop RPA processes in accordance with the client’s standard operating procedures and industry best practice. Training clients in Maintain their library of existing processes.

Senior Test Analyst Implemented Phases 2-4 of the woolworths Mobile App. Client Woolworths Financial Services, Vendor WiGroup Project Mobi App. Platforms Android, iOS, BB 6 & 7, Windows phone, mobi site and Kiosk. Data Warehouse Test Analyst at Woolworths financial Services Ensuring proper integration between systems on a number of projects. Software used: Oracle DW, InforMix, SAS, SQL Server 2014 and 2008. Data analysis across platforms. Systems used: FICO, BLAZE, C2 Customer DB, CAMS (ABSA) Duties: Participate in JAD session. Testing using Agile and waterfall methodologies (Depending on project). Creation of Test Plans and aligning with business test strategy and time line. Integration testing. Test Automation using Worksoft. Writing test plan, liaise with stakeholders and vendors. Write test estimate, create test cases, defect logging, Write daily SIT reports; provide feedback to in Scrum session and release meetings, SIT sign from vendors, SIT sign-off and production handover presentation and documentation. Analyse BRS, BRD, AIS for scope analysis, test plan and test scripting. Data ware housing and Data preparation.

Analysed past, present and future business environment Analyses business processes to determine problems, risks and opportunities for improvement Identifies new business requirements or system enhancements through workshops and interviews with key business users and stakeholders Manage or conduct JAD sessions with stakeholders to understand the business needs (GAP Analysis) and proposes possible solutions Designs new business processes Collaborates with managers and relevant users on feasibility studies and establishing business and systems requirements Designed reports using Qlikview T-SQL, Advance Excel (Pivot Tables and Macros) Performed ETL process using SQL Server’s SSIS by extracting data from various ERP systems (MS Navision, Oracle, flat file, Master Data). Automated Master data Extraction from Oracle. Flat files are uploaded manually from ERP source systems and customised for reporting in SSRS, Qlickview and Excel. Designed, developed and maintained business intelligence architecture Provided high- level and detailed reporting to facilitate fact-based decisions Created strategic dashboards for product analysis White box testing.

Junior SAP BI Consultant Palgrave Supply Chain Solution Providing maintanance support to a number of Palgrave clients comprising of: • Providing maintenance support to a number of Palgrave clients • Daily system checks (Jobs, Process Chains etc.). • Ensuring consistency across CIF interface. • Troubleshooting and error resolution. • Data extraction and Modeling for reporting (ETL) • Developing Reports in BEx • BI architecture and enquiry development and testing • Helping deliver change requests and developments to Palgrave clients. • Data extraction from R/3 to APO (generic data extraction) to a report cube and modeling for reporting. • Developing training manuals for entry level and super users level users in SAP BI and Query design

Operational Support Technologist - Remote network management (on Motorola Wireless Networks) - Managing client sites (SITA) nationally - Negotiate for Site access and collocating on Mast - Generate fault Reports and downtime calculation - Developed a fault lagging system to reduce data mining process, tracking of fault detial and reporting for analysis.

• Enterprise Software support to all Pick & Pay corporate and franchise stores (Boxer, Score, Family, minimarket and BP express stores) in a cross section of communities in South Africa, Namibia, Zambia and Botswana. Platforms used include: Linux, POS – Point of Sale systems, DOS, Windows 98, 2000, 2000 NT server, XP, Server 2003;Enterprise applications: Enterprise in-store Server (EISS); Advanced Store at Retail (AS@R);Back Office System (BOS); SAP – Systems, Products and Applications. • Adhere to SLA’s • Communicate with stakeholders. • Reloaded server for clients and restored Back Office database and SQL 2005 database. • Assisted technicians with PoS Reload. • Helped clients with price change. • Resolved all software problems with PoS including, scanners, and PoS printers. • Ensured that all data pulled through during end of Day, and that the store was ready to trade/open. • Worked standby shift to ensure that “End of Day” ran correctly for all PnP franchises, Corporate and Boxer Stores, and assisted stores with the processing of “End of Day”