Michelle J

Senior Project & Operations Manager

Salary / Daily rate

Amsterdam, Netherlands

Freelance, open to permanent contract

Skills

Project Management (PMO)Event Management

Languages

DutchEnglishGerman

About me

Intro

Project & Operations Manager with 15+ years of experience in digital project management and people operations. Proven track record managing teams up to 10 people, delivered award-winning campaigns for Netflix and Adidas, and scaled revenue from €100k to €1.1M. Expert in end-to-end project delivery, HR operations, and talent management for fast-growing companies.

Links

Work experience

Project & Operations Manager

Gedachtegoed

Dec 2024 - Present

1 year 11 months

Skills: Attention to Detail · Onboarding

Operations a.i.

Jobsrepublic

May 2024 - Dec 2024

8 months

Amsterdam Area · Hybrid

Skills: Employee reviews · Performance Management · Offboarding · Attention to Detail · Parental leave · Contract Management

Project Director

RONIN Amsterdam

Sep 2020 - Jan 2024

3 years 5 months

Amsterdam, Netherlands

Skills: Employee reviews · Performance Management · Training · Offboarding · Attention to Detail · Parental leave · Onboarding · Talent Management · Employee Training · HR Operations · Contract Management

Freelance Digital Project Manager

FabriqueFreelance

Jan 2020 - Aug 2020

8 months

The Randstad, Netherlands

Skills: Attention to Detail

Freelance digital producer / Project Manager

Self-employedFreelance

Sep 2018 - Aug 2020

2 years

The Randstad, Netherlands

Freelance Digital Producer

NetflixFreelance

Jun 2019 - Dec 2019

7 months

Amsterdam, Netherlands

Webvertising & social media assets for EMEA market

Freelance Digital Producer

adidasFreelance

Dec 2018 - May 2019

6 months

Amsterdam, Netherlands

Digital producer at the User Experience Design dept.

Freelance Digital Producer

N=5Freelance

Nov 2018 - Dec 2018

2 months

The Randstad, Netherlands

Webvertising & social media projects for large (international) clients

Freelance Digital Producer

MediaMonksFreelance

Sep 2018 - Oct 2018

2 months

The Randstad, Netherlands

PM at Assets @ Scale Department - Social Media content dept of MediaMonks

Digital producer

Superhero Cheesecake

Apr 2016 - Jul 2018

2 years 4 months

The Randstad, Netherlands

Superhero Cheesecake is an award-winning creative digital production studio from Amsterdam. The team consists of UX designers, visual designers, developers and digital producers. SHCC creates premium digital work for web and mobile. Projects I produced on have been rewarded with 40+ awards such as Grand Prix at Cannes Lions, Webby Awards, Lovie Awards, Spinawards, D&AD Pencils, Sites of the day, FWA's.

Digital Project Manager

LikeFriends

Jun 2015 - Mar 2016

10 months

Amsterdam, Netherlands

Working as sr Project Manager mainly for Marriott Hotels (AC Hotels, Moxy Hotels, Marriott Rewards) as their digital and social agency. Budgets managed up to 150K.

Project Manager

FX Agency

Aug 2013 - May 2015

1 year 10 months

Utrecht, Netherlands

Creative agency in the center of The Netherlands. FX is ambitious and continuously looking for innovative technologies to surprise their clients. As a Project Manager at FX I was fully responsible for online, digital and video projects from intake of the project to the final ‘go-live’ moment. I worked closely with UI/UX designers, graphic designers, developers and motion graphic designers. Clients I worked with are Deloitte, HEINEKEN, PostNL and Disney.

Project Coordinator

eFuture bv

Jul 2010 - Jul 2013

3 years 1 month

Hilversum, Netherlands

eFuture is an incubator for starting online enterprises (30-35 employees). As a project coordinator I was responsible for planning and managing the IT and design department (8-10 people), organising weekly and quarterly meeting, held interviews and performance reviews. I was the bridge between the commercial departments and the development team. Since copywriting was something I really enjoyed I wrote the monthly internal magazine. Next to being a project coordinator at eFuture I supported the eFuture enterprise Acervus. I maintained the website (front-end), helped develop sales materials and wrote articles for their blog on email marketing. I gained a lot of knowledge on website development and email marketing. Due to the crisis I decided, after talking to my manager, to look for a new job.

Account- en Projectmanager

TMB De Vormgevers

Feb 2007 - Jul 2010

3 years 6 months

Utrecht, Netherlands

De Vormgevers (The Designers) is an allround (below-the-line) advertising agency. (15-20 employees). Responsible for own clients such as Heinz, VNU Exhibitions, Royal ERU. As an account/ project manager I managed the project from intake to invoice. Learned to manage multiple projects, creative problem solving, working under –time- pressure and keep a close eye on planning and budget.

Account Marketing Manager Nationale Tijdschriftenbon

Sanoma

Jan 2005 - Jan 2007

2 years 1 month

Doetinchem, Netherlands

As an Account and Marketing Manager it was my sole responsibility to make a success out of the Nationale Tijdschriftenbon (National magazine gift certificate) for both the private as well as the business market. Have a stand on business fairs, seeing new business opportunities, advertising, managing customer service reps. In my first year the revenue went from €100k to €1.1 million. -Nationale Tijdschriftenbon is now owned by Sanoma. It used to be an independent company called Read & View-


Education

NCOI Opleidingen

HBO Talentmanager

2023 - 2024

1 year 3 months

YEARTH Academy

Practial Leadership

2021 - 2021

2 months

HU University of Applied Sciences Utrecht (Hogeschool Utrecht)

Bachelor's Degree

2001 - 2004

3 years 1 month

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