Miguel Ladehesa Lois

• Delivered the OT migration program at Nyon site on time and within budget, while ensuring compliance wiht GxP standards, internal quality rules, and validation guidelines (GAMP 5 / V-model). • Coordinated a team of 15 experts (Project Managers, IT specialists, SME, and CSV engineers), ensuring clear responsibilities, smooth collaboration, and successful delivery of project goals. • Acted as the main contact between Global and Local teams during the GSK–Haleon separation, helping both sides stay aligned and informed, especially with the Steering Committee (COPIL). • Shared regular updates with the Executive Committee (CODIR), including risks assesments, progress, and suggestions to support strategic decisions.

Main customer : GIVAUDAN - Taste & Wellbeing Division • Supervised the Digital Transformation roadmap, acting as a central coordinator to monitor all initiatives, check timelines, and identify synergies, possible delays, or resource overlaps. • Created and implemented RACI matrices to define roles and responsibilities, helping internal and external teams work together more efficiently. • Applied Process Mining to assess new digital workflows and introduced performance metrics to demonstrate gains in efficiency and digital tool adoption. • Led Value Stream Mapping for the Sampling process (Order-to-Delivery), identifying areas for improvement and helping teams simplify operations.

• Led global project teams in the Consumer Strategy & Innovation Group, managing projects from product ideation to industrialization. • Translated business strategy into concrete project actions, defining scope, timelines, and deliverables aligned with company goals. • Controlled scope changes and risks, making sure projects stayed on track. • Organized and led project meetings and Steering Committee presentations, including stage-gate approvals, budget reviews, and progress reports. • Supported collaboration across functions and external partners (including CDMOs), acting as main contact point for issue resolution. • Contributed to PMO practices, supporting the implementatino of new processes and templates to improve project follow-up and governance.

• Global and CAPEX project management of New Product Development (NPD), brand revamp, gross margin improvement, product rollout and Regulatory compliance initiatives. • End-to-end new product launches from conception to final delivery for ADIDAS, Mexx, Crossmen, Chanson & multi-brand cost saving projects. • Project planning and management via gate process incl.: gate review and submissions, issue resolution and escalation. • Procure-To-Pay process follow-up for promotional branded products. • Lead cross-functional team to deliver initiatives on time and within budget. • Foster and coordinate communication with main stakeholders and functional specialist (Supply Chain, Procurement, R&D and Mkt).

• Supported implementation of SAP- OTC modules from JD Edwards (JDE), including data validation, User Acceptance Testing (UAT), and functional support for end users. • Monitored daily sales order status, ensuring accurate entry and timely release to meet delivery schedules. • Collaborated with Credit Control and regional teams to resolve held accounts, manage returns, and process credit notes. • Generated regular reports and analysis on purchase orders, delivery status, returns, and credit note activity.

• Assessed various logistic solutions within Decentralized Logistic project. • Organization of secondary sites; Analysis and definition of the stored items; warehousing, material flow and inventory management. • Conducted logistics analysis and proposed delivery strategies for urgent and replenishment items, balancing vehicle type, frequency, and cost.

• Supported the transition of Spanish market operations from wholesalers to Beckman HQ in Nyon, ensuring smooth centralization. • Standardized order management procedures and optimized end-to-end order flow from intake to delivery. • Analyzed KPIs to detect performance gaps and trends, implementing corrective actions to maintain customer service levels. • Managed inventory for low-supply items and coordinated with internal departments to meet SLAs and GDP (cold chain) compliance for medical devices.

• Managed full order fulfillment cycle for strategic accounts, coordinating shipments and deliveries with production and transport teams. • Led weekly order review meetings with customers to align demand planning and ensure accurate forecasting. • Prepared customs documentation including certificates of origin, proforma invoices, and packing lists. • Handled claims, returns, and credit notes, ensuring timely resolution and customer satisfaction.

• Performed risk analysis and monitoring to support financial decision-making. • Managed adjustments in balance sheets and profit & loss accounts. • Handled accounts receivable/payable and reconciled bank statements. • Assisted in month-end closing activities under local and US GAAP standards.