Mikail Kuyukazan

Senior Business Analyst - Product Owner

Salary / Daily rate

Freelance, open to permanent contract

Languages

Turkish (Native)English (Fluent)French (Fluent)Dutch (Fluent)

About me

Intro

Senior Business Analyst / Project Lead with 10+ years in financial services & regulated environment, specializing in KYC data flows, workflow optimisation, and system/interfaces integrations. Experienced in translating regulatory and operational needs into scalable solutions, improving data quality, reducing manual processing, and enhancing operational efficiency. Strong exposure to SEPA/SWIFT flows, data mapping, and cross-system consistency in AML/KYC environments.

Links

Work experience

Senior Consultant / Lead Business Analyst / Project Manager (IBM Safer Payments) (Client: Bank Nagelmackers)

Sopra Steria

Mar 2023 - Present

3 years 8 months

Brussels, Belgium

– Led the implementation of IBM Safer Payments in response to National Bank of Belgium regulatory requirements (sanctions & embargo) – Translated regulatory requirements into system rules and screening logic, ensuring compliance with AML/KYC obligations – Owned the validation and optimisation of transaction screening workflows (SEPA & SWIFT), improving detection accuracy and reducing false positives – Defined data requirements and validation rules for payment data (IBAN, beneficiary, transaction references) to ensure consistency across systems – Ensured consistency of data flows between upstream payment systems and screening tools – Coordinated UAT activities and aligned stakeholders across Compliance, IT and Operations – Analysed screening results and drove continuous improvement of rule configuration and case handling processes – Contributed to improving operational efficiency by reducing manual reviews and enhancing workflow automation – Acted as a bridge between business and IT to ensure expected system behaviour and delivery alignment

AFC BA & Deputy Team Lead

N26

Berlin, Germany

– Analysed AML/KYC processes in a high-volume digital banking environment, closely linked to customer transactions and payment activity (including SEPA and international payments) – Contributed to ensuring compliance of transaction monitoring and customer controls in line with regulatory requirements – Assessed the impact of regulatory changes on transaction handling and operational processes – Collaborated with Product, Compliance, and Operations teams to align on process improvements related to customer activity and transaction flows – Participated in defining and validating acceptance criteria for system and process changes impacting customer transactions – Supported QA activities to ensure consistency, reliability, and compliance of transaction-related processes – Contributed to improving operational efficiency and reducing manual handling in high-volume environments

Lead Product / Business Analyst

Johnson & Johnson

– Lead Product / Business Analyst for a global eLIMS platform, owning delivery of multi-site requirements and aligning business, data, and IT stakeholders – Led system integrations across multiple layers (middleware, APIs/JSON, SAP BRH, external systems), defining data mappings and ensuring reliable data ingestion, validation, and cross-system consistency – Translated business and regulatory requirements into functional specifications and integration logic (JSON / APIs) – Requirements engineering in regulated GxP areas (BDD) – Coordinated UAT and ensured alignment between expected and actual system behaviour across integrated platforms – Agile release cycles – Led initiatives to streamline data management processes, resulting in a 20% increase in efficiency. – Implemented IT system enhancements that improved user experience and reduced processing time by 15%.

KBC Bank

Dec 2017 - Mar 2023

5 years 4 months

Business Solutions Expert

Feb 2021 - Mar 2023

2 years 2 months

– Advised clients on a wide range of banking products, including payment solutions, accounts, and cash management services – Supported corporate clients in the setup and use of payment methods, including SEPA transfers, SDD, and SWIFT payment – Analyzed client needs and proposed solutions to improve efficiency of financial and payment-related operations – Worked with payment files (e.g. SEPA XML) in the context of day-to-day payment operations – Provided guidance on transaction handling, account management, and banking processes – Contributed to KYC/AML processes, ensuring compliance with regulatory requirements – Acted as a key point of contact for clients, ensuring clear communication and high service quality – Supported the adoption of digital payment solutions – Developed strong understanding of day-to-day banking operations, including customer transactions and payment flows

Digital Bank-Insurance Expert

Dec 2017 - Feb 2021

3 years 3 months

– Advised individual clients on banking products including accounts, payments, savings, and loans – Supported customers in using digital banking platforms and payment functionalities – Contributed to improving user experience across digital banking channels – Performed KYC/AML checks and ensured compliance with regulatory standards – Handled customer requests related to transactions, payments, and account services – Built strong client relationships and ensured high levels of customer satisfaction

Financial Advisor

Beobank

Mar 2017 - Dec 2017

10 months

Provided financial and insurance advice to individuals, identified sales opportunities, and managed client relationships.


Education

Sopra Steria Academy

Business Analyst Training Program

2023 - 2024

5 months

– Completed a Business Analyst training program, acquiring technical, methodological, and behavioral skills through a combination of training, coaching, and practical experience.

Haute Ecole Lucia de Brouckère

Bachelor, Marketing & Management

2012 - 2016

3 years 10 months


Licenses & certifications

SwaggerHub API Owner

Issued: –

Certified by SmartBear

Develop your Project Management Expertise

Issued: Jan 2024

Certified by Sopra Steria

Professional Scrum Product Owner I

Issued: Jan 2024

Certified by Scrum

Data Science

Issued: Jun 2023

Certified by Coursera

AML Foundations

Issued: Apr 2023

Certified by ACAMS

Business Analyst in Agile Context

Issued: Jan 2023

Certified by Sopra Steria

Specifying Solution Requirements

Issued: Jan 2023

Certified by Sopra Steria

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