Milton Simões
Senior Program Manager and Business Analyst
Salary / Daily rate
Lisbon, Portugal
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Head of Delivery and Project Management and certified PMP and CSM with vast experience working on IT and delivering digital transformation and processes optimization to organizations. Past experience mostly on a consultancy background includes a wide variety of assignments in which he has lead teams responsible for quality testing, project and program delivery, service delivery, architecture and solution design and systems integration.
Work experience
Head of PMO
Inspiring Solutions
Nov 2019 - Aug 2025
5 years 10 months
Lisbon, Portugal
Defined and implemented delivery and project management processes and governance frameworks for Agile and Waterfall methodologies. Managed and delivered cybersecurity programs and projects for Banking, Insurance, Retail and Utilities on Network Monitoring, Observability and Analytics, Advanced Web Security, Cloud Firewalling, Cloud Security Posture Management and Workload Protection, Load Balancing, Vulnerability Assessment, Orchestration Suite, Playbooks/SOC design, SASE, WAF and DAM. Managed distributed teams.
WeDo Technologies
Jul 2005 - Oct 2019
14 years 4 months
Lisbon, Portugal
Senior Program Manager
Apr 2014 - Oct 2019
5 years 7 months
Lisbon, Portugal
Managed and delivered a Revenue Assurance program for client Saudi Telecom (STC) containing related projects of Usage Control (UC), Platform Integrity (PI), Rating Validation and Billing Validation. Managed and delivered a Revenue Assurance program for client Ooredoo (Oman) containing related projects of UC, PI and Payments Assurance. Managed distributed teams. In charge of Business Analysis, Business Development, Account Upselling and RFP management.
Project Manager
Apr 2013 - Mar 2014
1 year
Lisbon, Portugal
Managed and delivered a Roaming system project for client Unitel (Angola). Implemented modules of Roaming Agreement Management, Fraud Management, Settlement and Invoice validation. Managed distributed teams. Managed and delivered a Rating Validation project for client Asiacell Iraq.
Business Analyst
Sep 2011 - Mar 2013
1 year 7 months
Lisbon, Portugal
BA at client Unitel (Angola). Created solution designs for systems Billing (BSCS), Charging, Mediation, Dunning and Payments. Created RFPs for systems Roaming, Interconnect, Revenue Share, Dunning, Collections and Litigation.
Support Team Manager
Jan 2008 - Aug 2011
3 years 8 months
Lisbon, Portugal
Manager at client Sonaecom telecom. Managed the BPM workflow platform to provision the wholesale and residential Fiber offers, network resources inventory and portability.
Business Analyst
Mar 2007 - Dec 2007
10 months
Lisbon, Portugal
BA at client Sonaecom telecom. Delivered solution analysis and designs for fixed wire voice/internet/tv offers implemented on the provisioning BPM workflow platform.
Project Manager
Jul 2005 - Mar 2007
1 year 9 months
Lisbon, Portugal
PM at client Sonaecom telecom. Managed and delivered projects for fixed wire voice/internet/tv offers implemented on the provisioning BPM workflow platform.
Optimus
May 2002 - Jul 2005
3 years 3 months
Lisbon, Portugal
Support Team Manager
Jun 2003 - Jul 2005
2 years 2 months
Lisbon, Portugal
Managed IT systems CRM, Loyalty, Dunning, Litigation, Portability, Accounts Receivable and Payments.
Project Manager
May 2002 - May 2003
1 year 1 month
Lisbon, Portugal
PM at IT Billing department. Managed business requirements with BU's and Customer Service. Project and Release management for Billing (BSCS) system.
Business Requirements Analyst
Oniway
Sep 2001 - May 2002
9 months
Lisbon, Portugal
Coordinated at IT department the implementation of the Corporate BU offer.
American Management Systems International Inc
Sep 1998 - Aug 2001
3 years
Lisbon, Portugal
System Test Manager
Sep 1999 - Aug 2001
2 years
Lisbon, Portugal
ST team leader and Pre-Production manager at client Vodafone Portugal. Releases management for Customer Care and Billing system.
System Tester
Sep 1998 - Aug 1999
1 year
Lisbon, Portugal
Defined and executed test plans for Vodafone Portugal Customer Care and Billing system.
Researcher at the Naval Engineering Department at IST
Instituto Superior Técnico
Jul 1997 - Aug 1998
1 year 2 months
Lisbon, Portugal
Executed reliability studies and simulations for complex maintenance systems.
Education
Universidade Católica Portuguesa
Executive Training, Management
2011 - 2011
1 year
Universidade Católica Portuguesa
Executive Training, General Management Program
2007 - 2007
1 year
Instituto Superior Técnico
Applied Mathematics, Mathematical Statistics and Probability
1991 - 1997
7 years
Licenses & certifications
AI in Infrastructure & Construction Projects
Issued: Aug 2025
Practical Application of Gen AI for Project Managers
Issued: Nov 2024