Moh Ali
Senior Travel Consultant
Salary / Daily rate
Giza, El Omraniya, Giza Governorate, Egypt
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Travel consultant & ticketing manager with 12+ years of customer service excellence and operations expertise. Proven track record managing complex travel arrangements, leading escalation processes at global companies like Uber, and driving sales growth through strategic negotiation. Ready to streamline your travel operations and deliver exceptional customer experiences.
Work experience
Ticketing Manager
OceanAir
Nov 2024 - Present
2 years
Cairo, Cairo Governorate, Egypt
Sales Specialist
Dyninno Group
Dec 2022 - Mar 2024
1 year 4 months
Giza, El Omraniya, Giza Governorate, Egypt
Skills: Analytical Skills · Negotiation
Senior Travel Consultant
FlairsTech
Feb 2021 - Dec 2022
1 year 11 months
Cairo, Cairo Governorate, Egypt
Skills: Communication · Sales · Negotiation · Operations Management
Escalation Specialist
Uber
Jun 2018 - Oct 2020
2 years 5 months
Skills: Product Training · Presentations · Voice of the Customer · Problem Solving · Presentation Skills · Interpersonal Skills · Customer Service Management · Functionality
Customer Service Representative
Raya Contact Center
Jan 2017 - Jul 2018
1 year 7 months
Skills: Product Training · Presentations · Voice of the Customer · Presentation Skills · Interpersonal Skills · Customer Service Management · Functionality
Customer Service Specialist
OSN
Dec 2016 - Jan 2017
2 months
Skills: Presentations · Voice of the Customer · Presentation Skills · Interpersonal Skills · Customer Service Management · Functionality
Customer Service Specialist
Vodafone
Oct 2012 - Dec 2014
2 years 3 months
Kharkiv, Kharkiv Oblast, Ukraine
Skills: Product Training · Presentations · Voice of the Customer · Presentation Skills · Customer Service Management · Functionality
Education
Cairo University
Bachelor of Commerce - BCom
2011 - 2016
5 years 1 month