Mohamed Abdallah

BI Analyst | B2B Sales

Salary / Daily rate

Cairo, Cairo Governorate, Egypt

Freelance, open to permanent contract

Can come onsite

Skills

Business DevelopmentSQL QueriesPower BIData AnalysisBusiness AnalysisNegotiationCold CallingTableauCustomer ServicePython

Languages

English (Native)Arabic (Native)

About me

Intro

An organized, highly motivated person eager to learn, gain experience, and succeed in any work field. Moreover, a dependable candidate successfully manages multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Links

Work experience

Business Analyst

Microsoft

Dec 2025 - Present

11 months

Cairo, Cairo Governorate, Egypt

• Own the analytical design and optimization of Microsoft’s ISV Program, partnering with business stakeholders to streamline operational processes, improve reporting quality, reducing manual reporting time by 40%. • Collaborate with sales leadership and program stakeholders to validate and refine KPI frameworks, testing logic, productivity metrics, and reporting structures before rollout across a program covering 80+ sales reps, to ensure accurate performance evaluation. • Test end-to-end workflows in Microsoft Dynamics 365, validating data capture, user adoption, and reporting readiness to improve data quality across the sales lifecycle. • Partner with sales managers to design, implement, and evaluate operational workflows while developing enterprise Power BI reporting solutions by integrating data from SQL databases, Microsoft Dynamics 365 data connectors and APIs, SQL Server Analysis Services (SSAS), and OLAP cubes to monitor ISV program performance, revenue, forecasting, pipeline health, sales productivity, and operational KPIs, used by 20+ stakeholders across 3 teams. • Utilize SQL, DAX, Power Query, Excel (Power Pivot, Pivot Tables), and Power Automate to model data, automate reporting processes, resolve data quality issues, and support data-driven decision making across business functions.

Data Analyst

Digital Egypt Pioneers Initiative - DEPI

Jun 2025 - Dec 2025

7 months

New Cairo City, Cairo Governorate, Egypt

• Completed a total of 200 hours of training under the Digital Egyptian Pioneers Initiative (DEPI). • Attended technical sessions covering data analytics tools, freelancing fundamentals, and online career development. • Gained practical exposure to freelancing platforms, personal branding, and client communication skills. • Applied data analysis skills to real-world business case studies using structured datasets. • Built Excel dashboards, used Power Query for data cleaning, and created DAX measures in Power Pivot. • Developed Power BI and Tableau reports with focused KPI storytelling. • Practiced SQL for data extraction and Python for cleaning and analysis. • Training also includes data governance and prompt engineering.

ACME Group

Dec 2024 - Dec 2025

1 year 1 month

Cairo, Cairo Governorate, Egypt

Business Development Executive

Jun 2025 - Dec 2025

7 months

Cairo, Cairo Governorate, Egypt

•Handle one-on-one client meetings to present company offerings and understand business needs. •Introduce ACME's tax and accounting services in a clear, consultative manner. •Manage the full sales cycle: from introduction to negotiation, objection handling, and closing. •Initiate contact with potential clients through targeted cold calls and personalized emails to identify new business opportunities. •Built and maintain strong, long-term relationships with clients to ensure satisfaction and retention.

Sales Executive

Dec 2024 - Jun 2025

7 months

Cairo, Cairo Governorate, Egypt

•Initiate contact with potential clients through targeted cold calls and personalized emails to identify new business opportunities. •Built and maintain strong, long-term relationships with clients, to ensure satisfaction and retention. •Consistently achieved and exceeds sales targets through strategic client engagement and effective communication. •Collaborate with the marketing team to develop and implement strategies for driving sales and increasing revenue. •Designed and developed a comprehensive sales training program, equipping the sales team with essential skills, product knowledge, and effective outreach strategies to drive performance. •Leveraged analytical skills and problem-solving abilities to assess training gaps, optimize content, and enhance the sales team's ability to overcome objections and close deals effectively. •Handling inbound client inquiries via WhatsApp, email, and calls, converting leads generated from marketing campaigns. •Assessing client needs by asking structured qualifying questions and recommending tailored accounting and tax packages. •Guiding clients through the sales funnel from initial contact to package selection, providing clear and human-centered communication. •Collaborating with the tax and accounting team to align service offerings with client requirements. •Following up with leads by email and phone to gather missing details, send quotes, and ensure smooth onboarding. •Maintaining accurate records of client interactions and feedback for continuous improvement. •Using internal tools and client questionnaires to identify the most suitable solutions based on transaction volume and compliance needs.

Business Development Specialist

Future Group Translation Services

Aug 2024 - Jan 2025

6 months

Cairo, Cairo Governorate, Egypt

AIESEC

Feb 2024 - Dec 2024

11 months

Cairo, Cairo Governorate, Egypt

Support and Satisfaction (S&S) member

Apr 2024 - Dec 2024

9 months

Cairo, Cairo Governorate, Egypt

Drive sales and ensure a great experience for customers (EPs – Exchange Participants) from the first contact to the end of their exchange journey. Ensure a smooth onboarding and support them throughout their journey. Represent AIESEC’s values and ensure every EP feels supported and valued.

IGV member (B2B team)

Feb 2024 - Dec 2024

11 months

Cairo, Cairo Governorate, Egypt

Reach out to local companies or NGOs to offer collaboration on hosting international volunteers. Pitch the value and impact of IGV projects to potential partners. Present partnership packages. Handle pricing, benefits, and deal closing. Align with the IGV operations team to ensure volunteers are matched properly.

Real Estate Agent

The Address Investments

Jun 2024 - Aug 2024

3 months

El Sheikh Zayed City, Giza Governorate, Egypt

Concentrix

Jan 2022 - Jan 2024

2 years 1 month

Cairo, Cairo Governorate, Egypt

Customer Service Specialist

Jan 2022 - Jan 2024

2 years 1 month

Cairo, Cairo Governorate, Egypt

Customer Service & Retention Representative

Jan 2022 - Jan 2024

2 years 1 month

Cairo, Cairo Governorate, Egypt

Recruitment Specialist

WorkEgypt

Aug 2022 - Sep 2022

2 months

Cairo, Cairo Governorate, Egypt

Handling customer service agents recruitment process


Education

October 6 University

Bachelor of Arts - BA, Language Interpretation and Translation

2020 - 2024

5 years

Portfolio

HR Attrition & Retention Analytics

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