mohamed elhelbawy
Senior Operations Engineer
Salary / Daily rate
Giza, El Omraniya, Giza Governorate, Egypt
Freelance, open to permanent contract
Skills
Languages
About me
Intro
GRM Consultant with 5+ years in telecommunications and process engineering, specializing in network operations and service improvement. Led back office operations at Orange Egypt and managed KPI optimization for World Bank projects. Expert in process re-engineering, team leadership, and technical troubleshooting to drive operational excellence.
Work experience
GRM Consultant WASH Project
VNG International
Oct 2022 - May 2025
2 years 8 months
Skills: Kpi · Management · Communication · Process Engineering · Organization Skills · Visio · Team Leadership
Orange Egypt
Apr 2021 - Jul 2023
2 years 4 months
Cairo, Cairo Governorate, Egypt
Back office lead operation engineer
Dec 2022 - Jul 2023
8 months
Cairo, Cairo Governorate, Egypt
Network services operation engineer
Apr 2021 - Dec 2022
1 year 9 months
Giza, El Omraniya, Giza Governorate, Egypt
Service improvement specialist
Upper egypt development world bank project
Apr 2019 - May 2021
2 years 2 months
Cairo, Cairo Governorate, Egypt
Skills: Kpi · Management · Process Engineering · Visio
Education
Modern Sciences and Arts University
Bachelor's degree
2014 - 2019
5 years 1 month