Mohamed Fawzy

• Collaborate with clients or hiring managers to understand job requirements • Source and attract qualified candidates using various channels • Screen resumes and conduct initial interviews • Schedule and coordinate interviews with hiring teams • Manage candidate pipelines and maintain accurate records • Support offer preparation and negotiation processes • Provide insights on hiring trends and recruitment strategies • Ensure a positive candidate experience throughout the process

• Oversee market data collection, interpretation, and analysis, including customer surveys, competitor analysis, industry reports, and economic trends to support strategic marketing decisions and improve campaign effectiveness. • Monitor competitor activities, product development, pricing strategies, and market positioning to identify strengths, weaknesses, and areas of differentiation. • Conduct Segmentation Analysis to identify target customer segments and tailor marketing strategies and product offerings accordingly. • Prepare and present comprehensive market research reports, presentations, and dashboards for senior management, providing clear insights and recommendations for action.

• Analyzed customer and CRM data to optimize call center operations and handover processes. • Designed and maintained KPI dashboards using Excel and Power BI for weekly performance tracking. • Provided actionable insights and recommendations to top management based on customer trends. • Supported cross-functional teams with data to improve customer satisfaction and operational workflow.

• Directed sales operations across key accounts, from proposals and contracts to after-sales. • Delivered market insights to support engineering and project specification. • Participated in exhibitions and events to promote brand visibility and establish market presence. • Supported CRM and collections through coordination with finance and operations.

• Increased revenue through sales and marketing strategy execution across B2B accounts. • Conducted competitor and market analysis to support pricing and go-to-market strategy. • Maintained long-term client relationships through strategic account management. • Developed marketing initiatives and sales presentations for consultants and contractors.

• Analyzed product performance and sales data to support business development. • Created dashboards and visual reports using Excel and PowerPoint for executive decision-making. • Conducted market research to evaluate customer preferences and identify new growth areas.