Mohamed Ghaith Chihaoui

• Developing and automating reports and dashboards, reducing production time and improving existing reports using Power BI. • Data visualization to facilitate trend analysis, anomaly detection, and performance evaluation. • Collaboration with stakeholders (Data Engineers, Product Managers, Controllers, Accounting) to optimize reporting processes and address data requirements. • Monitoring customer behavior following the launch of new services and offers, providing insights on their impact on revenue. • Setting targets for the sales team and tracking their progress based on trends and current performance while considering budget constraints. • Creating complex data models to feed operational dashboards, facilitating data extraction for non-technical teams and optimizing production processes. • Data Mining: Conducting ad-hoc queries using SAS EG to support the Marketing & Sales team.