Mohamed Khaled

Salary / Daily rate

Alexandria, Alexandria Governorate, Egypt

Freelance, open to permanent contract

Can come onsite

Skills

CRMCustomer CareData VisualizationETLSQL QueriesGIMPERPData AnalysisSQL databasesProcurement

Languages

Arabic (Native)English (Fluent)

About me

Intro

Customer service professional with 3+ years of experience in procurement, data analysis, and client relations. Skilled in ERP systems, CRM platforms, and Microsoft Office suite with proven track record in supplier negotiations and process optimization. Ready to help streamline your operations and enhance customer satisfaction.

Links

Work experience

Front Desk

Golds gym Elite San Stefano

Dec 2024 - Present

1 year 11 months

Alexandria, Alexandria Governorate, Egypt

Procurement Officer

Emaar Hospitality Group

Apr 2024 - Oct 2024

7 months

Alexandria, Alexandria Governorate, Egypt

- Proficiency in dealing with ERP system dealing with daily PRs and POs on the system - proficiency in using microsoft office (word , excel and outlook ) - dealing with cash and cash reconciliation processes - dealing with A/P accountant in settling checks for the supplier - dealing with all hotel departments to cover thier needs and requirements - dealing with the supplier connection for order confirmation and correction - bringing new suppliers for the hotel sake and discussing the hotel rules and guidelines - asking the supplier for updated price lists price negotiation with suppliers and discussing the best prices for the hotel

Customer Service Representative

Sutherland

Jan 2024 - May 2024

5 months

Alexandria, Alexandria Governorate, Egypt

- handling customers and solving thier problems - proficiency in using CRM and data entry - using excel in documenting and data collection - selling the company products (lines and internet packages)

Internship Trainee

Banque Misr

Sep 2021 - Oct 2021

2 months

Alexandria, Alexandria Governorate, Egypt

Skills: Multitasking · Accounting · English · Teamwork · Time Management

Internship Trainee

Alexandria Port

May 2021 - May 2021

1 month

Egypt · On-site

Skills: Accounting · English · Time Management


Education

Alexandria University

Bachelor's degree

2018 - 2022

4 years 1 month

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