Mohamed RAZGALLAH

Management with success of complex and long projects in Africa & Europe regions Responsible and accountable for delivering large projects on-time, on budget, and meeting functional and quality specifications Provide consulting services to Network CEM department Monitoring and troubleshooting of Core Network 2G/3G/LTE (MNO) & GSM-R operators Handling customer complains related to CS/PS and roaming for MNO & GSM-R operators Locating network changes and reporting analysis for MNO & GSM-R operators Recommendation for Core Network Design team for optimization for MNO & GSM-R operators

Global Project Manager for Quality & probes project (CEM, 2G/3G & 4G troubleshoot tools…) starting from PO reception to the Acceptance Single point of contact for the customer and internal teams Responsible and accountable for delivering large projects (1+ year, 10-20ME) on-time, on budget, and meeting functional and quality specifications. Forecasts, manages, and reports on project financials, planned vs actual project schedule, and resource utilization. Identifies resources needed to complete work and collaborates with resource managers to assemble appropriate skills/teams. Manages issues, risks, and changes using appropriate processes and tools established within the PMO and quality rules. Provides weekly status reports and ensure communication to executive leadership. Management with success of complex and long projects in the MEA and Africa regions

Advanced trouble management for MEGACO, SIGTRAN, BICC, SIP, SCCP, MAP, CAP, TCAP, DTAP and SS7 protocols Traces and analysis (Tools: K12, K15, NETTESTand traffica views & News). Monitoring of core network kpi : Netact & traffic tools Fault Management function: management faults with NSN Resolve tool STP Tekelec maintenance and exploitation