Mohamed Refaai

• Built and maintained strong client and stakeholder relationships, fostering long-term partnerships and repeat business. • Developed and implemented operational standards, policies, and procedures to enhance efficiency and consistency. • Led cross-functional teams and strategic planning sessions to align departmental goals with company vision. • Directed strategic planning sessions to align project portfolios with organizational goals and priorities. • Oversaw complex, multi-departmental projects from initiation to delivery, ensuring timely execution and quality assurance. • Managed project budgets, timelines, and resources, achieving optimal ROI and stakeholder alignment. • Managed large-scale projects, budgets, and vendor negotiations, achieving financial targets and cost optimization. • Championed digital transformation, agile methodologies, and system lifecycle improvements to boost productivity. • Enhanced team performance through training, motivation, and performance monitoring. • Spearheaded change management and risk mitigation strategies to support business continuity and growth. • Improved customer satisfaction through timely project delivery, quality assurance, and proactive issue resolution. • Promoted a culture of continuous learning and innovation through workshops and feedback cycles. • Oversaw market expansion, contract negotiations, and revitalization of underperforming product lines • Championed process improvement initiatives that led to significant cost savings without compromising on quality standards. • Reduction in data error achieved : ≥ 90% reduction in data duplication and manual entry errors. • Automation rates achieved:  50% of workflows. • Real-time tracking adoption rate:  90% of project managers’ activity on project’s data & revenue activity. • Time rescue on manual process time saved:  40% of time spent on prjects. • Projects timeline accuracy target:  85% of projects tracked within planned timeline.

At Pixelogic Media, I played a pivotal role in enhancing finance operations by leading cross-functional teams and driving change management initiatives. My focus on team development and strategic planning resulted in improved performance metrics and customer satisfaction. By leveraging data analytics, I successfully streamlined workflows and optimized resource allocation to support business growth.

Handling all Debit/Credit transactions plus solving financial technical issues.