
Mohammed Khuddus
IT Program Management| SW Project Management | QA Methodologies | Telecom Network Operations | Telecom Performance & Optimization |HR Operations | Leadership & Coaching | Contract Management | Customer Support/CRM
13 recommandations
Salaire / Taux journalier
13 personnes recommandent
Hyderabad, Télangana, Inde
Freelance
Expertises
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Recommandé par
Dean Serpico
Cabot Corporation
Senior Director, Digital Service Delivery
A recommandé le 29 janvier 2024
Hari Sankar B
Payoda Technology Inc
Assistant Manager - Client Partner - MENA
A recommandé le 03 mars 2022
Et 10 autres personnes
À propos
Introduction
An accomplished and business savvy professional equipped with advanced technology expertise and a proven track record delivering technical leadership to businesses and teams. Experience encompasses IT Program Management, Project Management, product development of telecom UMTS and LTE, and other enterprise software products, JAVA based programing, upgrades, and modernizations. Adept at implementing Agile methodology and optimizing business processes. Excel in the planning and implementing project plans, development strategies, business and risk analyses, budgeting, forecasting, Finance, UA testing, and resource allocation. Articulate communicator with exceptional mentoring skills in transforming a low-performing team into a high-caliber workforce coupled with proven abilities to work with cross-functional teams. My attention to detail, organizational skills, and strong communication abilities have allowed me to lead software development teams and ensure the success of each project assigned to me. My career accomplishments consist of extensive years of experience implementing technology projects, developing product requirements, and analyzing support strategies and processes to facilitate improved operations and efficiency. I am an effective team leader with active coaching, training, and mentoring skills, multi-tasking capacity to work independently and in a team, and the flexibility to meet shifting goals and tight deadlines. I have outstanding verbal and written communication skills with excellent interpersonal and organizational skills to communicate and operate in a fast-paced and challenging environment with multiple departments and the public with a vision to drive the department. I am assured that my commitment to dealing with various roles and activities under high-pressure situations & tight deadlines would yield impeccable results. Areas of Expertise: IT Operations SW Product Development QA Methodologies HR Operations Team Leadership & Coaching Contract Management Customer Support/CRM Program Management Telecom Operations Troubleshooting Contract Management Vendor Management SOW Budget Planning Process Improvement New Product Initiatives Training Problem Solving Leadership Strong Interpersonal Skills Analytical Skills Relationship Management Team Management Outstanding Communications Skill
Expérience de travail
Program Management Office Consultant
CABOT Corporation
févr. 2023 - Présent
3 ans 9 mois
Naperville, Illinois, États-Unis
Provide cosnsulation to the Digital Group of Cabot, in IT, Program Management, Project execution of Digitization effort.
Digital PMO - Consultant
Cabot Corporation
févr. 2023 - janv. 2024
1 an
Boston, Massachusetts, États-Unis
• Significant contribution towards the development of Product Development Life Cycle Process (PDLC) and implementation. • Program Managed Cabots Office and Plant sites for Wi Fi Upgrades • Program Managed Cabots Plant sites from PBX to MS Teams transition • Resources and Budget Planning • Well versed with the Project Tools such as ITBM, Coupa, MS Project • Remote working, collaboration with distributed teams globally.
Sr. Program Manager (IT & Operations)
Lavu Inc.
mars 2020 - mars 2022
2 ans 1 mois
Tampa, Floride, États-Unis
Oversaw SW Development, Customer Support, Sales, and Finance, including managing software development, features, and quality assurance for the Lavu POS system and Menu Drive (Online Ordering). Offered Strategy and direction, including a vision for IT processes within the in-house software division of greater Lavu. Leveraged Agile/Scrum methodology in a hybrid environment (On-premises and Cloud) to successfully deploy IT projects, oversee software development, and manage quality assurance for all new features while ensuring adherence to service levels. Java, React Native, React JS, Python programing, IT Security, Secured workplace Offered Customer Support, maintained high performance, and nurtured customer relationships as well as addressed customer issues effectively. Accountable for orchestrating Inside Sales, Lead Generation, and Research. Budget, forecasting, Finance, Resource Management, HR Operations – 100+ Employees, $5 Million Budget
Sr. IT Program Manager & Site Head, Copart Technology Center
Copart
janv. 2017 - déc. 2018
2 ans
Dallas, Texas, États-Unis
Served as a Principal strategist and visionary for IT processes, managed concurrent technology projects, including data system development, in compliance with aggressive timeline and quality. Effectively streamlined the new IT center and orchestrated the releases of IT projects, software development, quality assurance NOC, IT infrastructure, and other verticals. Integral in launching an in-house IT center with 185 software experts in 18 months for Copart India. Oversaw Program and Project for software / IT for all new features leveraging Agile process to ensure adherence to service levels. Java, React Native, React JS, Python programing, IT Security, Security of the Car Yards monitoring globally Orchestrated Contracts, Vendors, Negotiations, and Implementation as Site Head Operations. Budget, forecasting, Finance, HR Operations, Facility Management, Resource Management - $10 Million Dollars
ALCATEL-LUCENT USA INC.
mai 2010 - déc. 2014
4 ans 8 mois
Naperville, Illinois, États-Unis
Network Performance and Optimization Head
juin 2011 - déc. 2014
3 ans 7 mois
Naperville, Illinois, États-Unis
Responsible for managing Reliance Telecom National Performance & Optimization across 25 States of India for CDMA technology. Created new wireless infrastructures and all peripheral processes while addressing customer complaints and exceeding KPIs for all circles. Oversaw all ongoing operations of GSM, 3G, CDMA of RCOM operator, over 100,000 BTS, and 60 MCSs through NNOC. Managed over 300 IT professionals, performance management, and reporting to senior executives. Spearheaded cross-functional development team across multiple project life cycles. Budget, forecasting, Finance, Resource Management - $25 Million Dollars
Program Manager
mai 2010 - juil. 2011
1 an 3 mois
Naperville, Illinois, États-Unis
Responsible for developing and driving the overall Alcatel-Lucent Gigabit Passive Optical Network (GPON). SDLA, Agile & Waterfall Model of SW Development. Played Scrum Master Role Launched and consistently updated software product that worked as a stack in ODM ONT vendor interfacing with OLT and eases interoperability testing. Instrumental in developing new software features for the GPON products utilizing the Agile process. Design and Implementation of MAC/RLC/PDCP Layers in CDMA, TD-SCDMA, UMTS, LTE systems Budget, forecasting, resource management - $25 Million Dollars
SW Program Manager
Tieto
août 2008 - mai 2010
1 an 10 mois
Helsinki Metropolitan Area
• Conceptualized and cultivated Tieto’s software and network services sales department in India • Formulated new business in R&D with NEPs, NSN, Ericsson, IT business and OSS/BSS, including billing systems, customer processes/documents, applications development, and system integration. • Deployed new network services business; commissioned and integrated BSS/OSS solutions. • Delivered software for signaling stack SOCs, mobile TV & IP TV solutions, using Agile or Waterfall model of SW Development. • Identified and pioneered multiple solutions and reinforced business cases with global team. Helped in RFP, RFI and RFQs • Ensure that proposed and existing systems architectures, policies, and standards are aligned with organizational goals and objectives.
Senior Program Manager
Motorola Mobility (a Lenovo Company)
juin 2005 - août 2008
3 ans 3 mois
Schaumburg, Illinois, États-Unis
• Successfully delivered iDEN OMC for 3 releases (75K LOC), lead a team of 75 people, 5 PjMs – iDEN is a Motorola proprietary technology serving Nextel (US) customer • Managed iDEN OMC SW releases, feature development, testing, customer support, etc. • Steered efforts in delivering 3 releases of GSM OMC product (2.5G) – I have managed the development of OMC (Operations Management Center) releases with multiple teams located in various geographical locations, testing, field complaints, etc. • Handled program management of critical customer issues related to GSM deployment for Vodafone in India – Vodafone had several issues related to Motorola BTS/BSCs like, capacity and performance • Served as a part of team that investigated customer complaints • Collaborated with internal R&D and Tech Support teams, had several discussions with customers to resolve the issues
ALCATEL-LUCENT USA INC.
janv. 2000 - juil. 2003
3 ans 7 mois
Naperville, Illinois, États-Unis
Program Manager
sept. 2002 - juil. 2003
11 mois
Naperville, Illinois, États-Unis
• Carried out deployment of CDMA 3G 1X network in India for 60 MSCs & 26000 BTSs, 26 SHLRs, 4 STPs, 56 PDSNs, SMS & OTAFs for 588 cities in 18 states by handling various roles like Network Planning, Acceptance Testing, Network Installation, Commissioning & Integration, etc. • Managed Acceptance Testing of network elements including MSC installation, integration & call processing • Negotiated with client, designed test cases, defined acceptance tests process, managed testing & resolved technical issues • Collaborated with customer & internal teams for planning of overall network deployment • Managed the regions, handled day-to-day deployment & integration activity, customer interaction, resolving issues, managing schedules, etc.
Tech Manager RF Engineering Wireless Telecom
janv. 2000 - oct. 2002
2 ans 10 mois
Naperville, Illinois, États-Unis
• Managed GSM RF design / optimization groups for Lucent customers in US (AT&T, T-Mobile & Carolina PCS) with a team of about 35 RF Engineers • Administered Lucent’s US GSM customers for RF Engineering, Network Optimization, Customer Trials, etc. • Designed AT&T Wireless New York GSM-GPRS network for 1162 TDMA-GSM overlay sites within a span of 6 months with tight schedules • Accountable for design of UMTS Pilot Network for AT&T (US) for 65 Node Bs, RNCs, SGSN & GGSN for a limited Enterprise Customers for a few key 3G Services such as company Intranet access, Email, File Transfer, etc.
Formation
University of Illinois Chicago
MS in Electrical Engineering & Computer Sciences , Computer/Information Technology Administration and Management
1988 - 1990
1 an 9 mois
Résultat : A
Masters in Computer Science & Engineering
Master’s Degree, Computer Science & Engineering
Licences et certifications
DMP1
Délivré le : janv. 1970