Mohammed Osman Mansur
IT Technician and Support Specialist
Salary / Daily rate
Dar es Salaam, Tanzania
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
IT professional with 5+ years in technical support, CCTV systems, and customer service operations. Expertise in remote troubleshooting, network management, and enterprise software with proven warehouse operations leadership. Ready to deliver reliable tech support and operational excellence for your business needs.
Work experience
Customer Service Representative
Aniksi
Nov 2023 - Present
3 years
Dar es Salaam, Tanzania
Skills: Customer Service Representatives · Customer Support · Technical Support
Customer Service Representative
Call Power (T) Limited
Feb 2023 - Oct 2023
9 months
Dar es Salaam, Tanzania
Skills: Customer Engagement · Email Clients · Customer Service Representatives · Customer Support · Customer Service
Assistant Warehouse Manager
Wadsworth Distributors
May 2020 - Oct 2022
2 years 6 months
On-site
Skills: Production Planning · Distribution Logistics · Inventory Management · Demand Supply Planning · Logistics Management · Information Technology · Adobe Illustrator · Supply Chain Operations · Warehouse Operations · Inventory Control · Accounting · Operations Management · Adobe Photoshop · Management
IT Technician
SMART SECURITY BURUNDI
May 2018 - Jan 2020
1 year 9 months
Bujumbura, Burundi
Skills: IP CCTV · Adobe InDesign · Windows · Adobe Illustrator · Software Testing · Remote Access · Remote Device Management · Enterprise Software · Global Positioning System (GPS) · CCTV Installation · Biometrics · Data Analysis · Adobe Photoshop · LAN-WAN · ERP Software · Remote Troubleshooting · Software Installation · Fire Alarm
Education
Power Computers
Ncc
2022 - 2023
7 months