Mohammed Swailem

• Provided advisory services as consultant, adviser, trainer, and executive coach for companies to improve their performance. • Provided consultancy, expert advice, and leadership coaching services to leading companies in the middle east region, in the field of strategic business transformation, business development, sales management, sales processes and stakeholders’ management, corporate governance, and business process analysis and mapping (process improvement and process reengineering). • Advised and coached the management team of major clients to fulfill their mission and impact. Ensured the consultants’ team provides a first-rate service to all stakeholders. • Conducted business process analysis assignments for clients in diverse industries (public and private sectors) in Jordan and middle east area as part of process improvement and/or process reengineering projects. By conducting process mapping using value stream mapping and diagraming by several tools.

• Provide consultancy, expert advice, and leadership coaching services to leading companies and management consultancies across the globe, specifically in Middle East in the field of: leadership development and strategic business transformation.

• Identified and managed the new business development strategy and targeted multi $100million investments, the customer relationship management (CRM), strategic partnerships, portfolio management and client retention strategy for the businesses/departments of metals, mining, energy, green energy, utility, water, power, infrastructure, automotive, renewable energy, EPC, and engineering. Executed the short and long-term CX & DX business strategies. • Directed, managed, planned, and implemented current business development, current investments, and contract management in accordance with the company strategy and ensure effective follow up, teamwork, and coordination with the concerned parties. Managed and developed: business analysis, financial analysis, marketing analysis, and technical analysis of the investment opportunities and external marketing communication and relationships with key government and state leaders, officials, and private sector companies. • Identified opportunities for campaigns, services, and distribution channels that lead to an increase in revenues (+10% annually) with high customer satisfaction. • Conduct risk management, finance & accounting due diligence, market research and market intelligence; gather and analyze the market information relevant to the business activities. Identify the proper and effective business protocol approach for the designated markets (Business-to-Business (B2B)).

• Provided consultancy, expert advice, and leadership coaching services to leading companies in the middle east region, in the field of strategic business transformation, business development, sales management, sales processes and stakeholders’ management, and business process analysis and mapping (process improvement and process reengineering). • Advised and coached the management team of major clients to fulfill their mission and impact. Ensured the consultants’ team provides a first-rate service to all stakeholders. • Provided significant liaison with the leadership team of major clients to progress objectives. Acted as strategic lead on the company’s external profile, involved heavily in ensuring the vision and impact of the company is communicated both externally and internally. Skills: Executive Coaching · Entrepreneurship · Management Consulting

• Lead and manage the strategic marketing & sales project (funded by EPRD (European Bank for Reconstruction and Development)) that was implemented through 18 months, consulted with a Canadian consulting body. The output was: strategic marketing plan, growth sales plan, and organizational structure review. • Lead and manage the corporate strategy, organizational development and Excellency (based on EFQM model), human capital and corporate affairs operations and initiatives. • Lead, manage, and supervise the following functions: compensations & benefits, training & development, talent management, performance management and administrative services. • Lead and manage the compensations and benefits new framework that was implemented by Korn Ferry/Hay Group. • Provide high level advisory for the CEO and the Board of Directors in the transformation in the family business into corporate governance system. • Ensure the development of the middle management and the future leaders in the group. • Provide leadership coaching for the senior executive management. • Member at the group ERP committee that lead the ERP system evaluation, selection, and implementation.

• Provided consultancy, expert advice, and leadership coaching services to leading companies in the middle east region, in the field of strategic business transformation, business development, sales management, sales processes and stakeholders’ management, and business process analysis and mapping (process improvement and process reengineering). • Advised and coached the management team of major clients to fulfill their mission and impact. Ensured the consultants’ team provides a first-rate service to all stakeholders. • Provided significant liaison with the leadership team of major clients to progress objectives. Acted as strategic lead on the company’s external profile, involved heavily in ensuring the vision and impact of the company is communicated both externally and internally.

• Co-Directed and managed 3 projects: o 2nd stage manpower rightsizing for central region ($3 Million 18 months project). o Balanced scorecard audit for the company ($3.5 Million 5 year project). • Lead the team and executed prequalification process for top 20 international consulting companies for the upcoming project of the whole company manpower rightsizing. • Designed & implemented the strategic planning project for the newly established business line “Supply Chain & Contracts” (reported to the VP of Supply Chain). • Co-designed the new performance management system ($3 Million 2 year project), and facilitated customized 30 brainstorming sessions in the performance management system KPIs & metrics for around 350 employees in the business lines of HR, and Supply Chain & Contracts.

• Provide advisory and coaching to the senior executives’ of small, medium, and large corporates and family businesses corporates to fulfill their vision, mission and impact. And driving the effective functioning of their management role, as well as ensuring the executives’ team provides a first-rate service to all stakeholders. • Develop, guide and help the senior executives’ leadership and decision making competencies. • Provide significant liaison with the leadership team to progress objectives. Act as strategic lead on the company’s external profile, involved heavily in ensuring the vision and impact of the company is communicated both externally and internally. • Implemented consulting, training, and coaching projects in restructuring, organizational development, and capacity building in Middle East and GCC. • Acquired and accomplished 2 major contracts in the field of OD valued at $1 Million within the first 6 months of working. • Expanded footprint to the Saudi market in the first year of operations, building an impressive image in the market within the first 3 operational years and acquired projects in OD & restructuring ranging in budget of $2-5 million. • Built a strong reputation resulting in being approached by big clients in the region (Jordan, Saudi Arabia, Dubai, Iraq, and Egypt). • Expanded operations internationally to Bahrain, United Arab Emirates, and Iraq during the 2nd year of operations. • Finalized co-operation agreements and Memorandum of understanding (MoU) with specialized global consulting companies during the 3rd year of operations. • As the company Managing Director, consistently achieved the annual business targets as per the 5 years business plan for the company. • Sustained the company operations during high risk economic conditions in the regional market during the years 2010 & 2011.

• Executed the recommendations of the operations & services improvement project, which led to accomplish profit margin for the first time in Jordan Post history JD125000 the EBITDA, for 2007. • Conducted the improvement project final report (in 8 months) which was referred to by the privatization project conducted by consortium of international consulting companies, they relied on of findings in their first phase of the project "current situation investigations". • Managed successfully the biggest national program aimed at "a computer for every citizen" for facilitating laptops and computers buying schemes for customers and especially university students (15000 computer sold all over Jordan in 10 months). • Led the successful restructuring of the strategic planning department and recast the new department as "Strategic planning & projects department” (6 months project). • Directed the privatization project conducted by consortium of international companies, and supported this project with the operations & services improvement project final report of findings in their first phase of the project "current situation investigations".

• Established and managed the Quality Assurance Department. • Conducted process mapping and business process reengineering for operations and customer services. • Trained the customer service department staff.

• Managed Nestle Performance Management System. • Conducted improvement initiatives in the company departments.