Mónica A

Senior Learning & Development Consultant | Leadership

Salaire / Taux journalier

92130 Issy-les-Moulineaux, France

Mobilité : Internatsional

Freelance, ouvert au CDI

Peut venir sur site

Expertises

RHE-learningCustomer SuccessCoaching

Langues

Anglais (Maternelle)Espagnol (Maternelle)Français (Courant)ItalienAllemand

À propos

Introduction

Seasoned L&D leader with 15+ years transforming sales and leadership teams at Google, TikTok, and Criteo. Founded ThriveWithMonica to deliver global learning strategies and team effectiveness programs using psychometric tools. Specializing in sales academy design, leadership development, and performance optimization for high-growth organizations.

Liens

Expérience de travail

Senior Trainer and Consultant

Barry Katz - Communicating Success

mars 2023 - Présent

3 ans 8 mois

Paris, France

Associate Consultant

Insights France

janv. 2023 - Présent

3 ans 10 mois

Paris, France

Company Owner

ThriveWithMonica

août 2022 - Présent

4 ans 3 mois

Paris, France

Support organisations globally with their learning strategy and learning needs Workshops to improve team dynamics using different psychometrics tools to deepen self awareness to enable effective communication in teams while improving performance and happiness Modular programs to foster new habits in sales and leadership teams focused on effectiveness and results.

VP of People

Luko

juin 2022 - mars 2023

10 mois

Paris, France

Luko is the #1 insurtech in France and Europe. On top of being an insurer, Luko is also a life partner making home insurance simple and transparent, while empowering thousands of policyholders into taking care of their home on a daily basis. HR process management from attraction to offboarding Workforce planning Engagement strategy Impact strategy

Head of Business Training and Development Europe and Israel

TikTok

nov. 2020 - juil. 2022

1 an 9 mois

Paris, France

Manage a team of 15 L&D professionals in Europe to enable success of commercial teams Design and implementation of the TikTok Sales Academy and the TikTok Coach and diverse learning experiences covering a variety of top of mind development topics Responsible for Onboarding at TikTok EU Ensuring the best experience for our new hires We empower leaders in our organisation through learning experiences We support talent management and employability of our workforce. To keep our employees happy and excited about their future at TikTok is our mission.

Criteo

janv. 2019 - déc. 2020

2 ans

Paris, France

Head of Global Learning

janv. 2020 - déc. 2020

1 an

Paris, France

Lead the learning strategy to address individual development needs of all employees and address business challenges with impactful programs. Conducted several RFPs to streamline learning offer and upscale to best quality and compliance Implemented LMS Design for the future - source, design and implement learning programs to upscale teams and managers. Launch of Learning @ Criteo strategy to offer development opportunities for all Criteos leveraging digital and virtual models. Manage a team of training managers to partner with the business and deliver best in class sessions

L&D EMEA

oct. 2019 - mai 2020

8 mois

Paris Area, France

Leading a team of training managers to deliver best quality development options to all Criteos in the EMEA region

Training Manager - EMEA

janv. 2019 - oct. 2019

10 mois

Paris Area, France

Manage TNA for Large Customers across EMEA Design relevant training plans Deliver high quality training

Advisor

The Artian

sept. 2018 - oct. 2019

1 an 2 mois

Helping expose, promote and educate about the value of Art in business.

Google

août 2005 - janv. 2019

13 ans 6 mois

Paris Area, France

Talent Acquisition Manager - EMEA

janv. 2014 - janv. 2019

5 ans 1 mois

Paris Area, France

Manage a team of 14 recruiters Sourcing and recruiting candidates for the Global Sales Organization in Google. Leading diversity projects in the SEEMEA region

Learning and Development Manager

sept. 2011 - déc. 2013

2 ans 4 mois

Paris Area, France

Manage the Learning and development team for Southern Europe, Middle East and Africa. Responsible for the Development of skills of the Large Customer Organization teams (Field Sales) ~600 people

Sales Trainer. Learning and Develpment EMEA

juil. 2009 - août 2011

2 ans 2 mois

Dublin, Irlande

Senior Sales Associate

août 2005 - juil. 2009

4 ans

Outsourcing Relationship Manager

févr. 2009 - juil. 2009

6 mois

Casablanca, Maroc

Primary responsibilities - Responsible for a team of 45 agents - Coach and support onsite management team to ensure target achievement and customer satisfaction. - Recruit, coach and train new hires according to business needs. - Establish a successful communication platform between Outsourcing company and Google. - Recommend strategy and marketing initiatives to ensure improved conversion rates. - Provide detailed reporting on conversion rates per lead type Key Achievements - 158% achievement Q2 09 - Started Portuguese Outsourcing Team with 3 Agents - Justified need for more agents as part of business plan due to success of operation.

Sales Training Programme Manager

Google France

juil. 2010 - août 2011

1 an 2 mois

Senior Sales Trainer

GOOGLE IRELAND

juil. 2008 - juil. 2010

2 ans 1 mois

Dublin, Irlande

Primary responsibilities - Responsible for designing and delivering sales training programmes for Online Organisation (400 people) - Implement Sales Certification Roadmap for Online Sales Organisation - Implement Sales Certification for Managers - Liaise with key stakeholders to assess needs - Work with JAPAC and Americas to share best practices Key Achievements - 95% of sales force certified in sales - Certification programme was chosen to be iterated worldwide - Best feedback ratings in L&D department

Oracle

mai 2000 - déc. 2005

5 ans 8 mois

Channel VAD Sales Rep

janv. 2002 - déc. 2005

4 ans

Primary responsibilities - Direct and lead a team of 4 sales Reps and 2 Channel Reps selling to Small and Medium Enterprise (SMB) End Customers Key Achievements - Overall team results 103% achievement of FY05 - Manage 2 Channel Reps to develop Tier 2 partners selling to SMB Primary responsibilities - Manage 3 Value Added Distributors (VAD) to drive Oracle's indirect sales. Key Achievements - 3 exceeded yearly target. - VAD satisfaction has increased significantly making daily business with Oracle more efficient. - Put forward initiatives together with marketing that have resulted in increased sales and quality partners. - 270% target achievement for FY05 - Part of channel community and mentor Communities at EMEA level. Given my extensive experience in channel sales (indirect), I have responsibilities in designing channel specific training to start in June FY06. - Have responsibilities integrating different departments within the organisation. PRN IC Bucharest: Grew partner community to 500 partners to date. Shared Services Center: manage to improve VAD order processing to lower the turnaround from 3 days to less than 24 hs.; Sales Channel Spanish Market Primary responsibilities - Direct responsibilities over one VAD (Value Added Distributor). Key Achievements - Managed to increased sales so they could reach the rebate. - Brought new VAD in to the network. Responsible for training, logistics and set up. Up to speed and competitive in less than a year. Primary Responsibilities - Manage VAR, VAD, system integrators and ISVs in territory (Spain) - Developed distribution Channel - Shape esales campaigns Key Achievements - Grew partner community to 400 partners - FY03 Quota over achievement/FY04 Excellence Club

Channel Sales Representative

mai 2000 - août 2005

5 ans 4 mois

Manage Value Added Distributors and develop new partner coming into the Network. Commercial support to VADs and new partners. Responsible for yearly target. Responsible for team development and performance Participates in channel community to design and deploy training for channel managers

iSD Sales Representative Latin America

mai 2000 - mai 2002

2 ans 1 mois

Primary responsibilities - Sale of technology and applications to Argentina - Territory manager responsibilities in Bolivia - Project evaluation, product presentations and demos - Lead generation, follow-up and deal closing. - Work with marketing on campaigns and product presentations Key Achievements - FY01 and FY02 Quota over achievement. - Developed territory (Bolivia) to increase participation in region sales-

Account Executive Team Lead

Google Ireland Ltd

juin 2004 - août 2005

1 an 3 mois

Spain, Portugal and Israel Primary responsibilities - Manage a team of 8 sales representatives to achieve aggressive quarterly sales targets - Advertising solution sales to strategic accounts in Travel sector Spain - Recruit candidates for the Inside Sales team and Outsourcing team - Design and deliver Sales Specific training to new hires in Dublin and Morocco. - Coaching of Outsourcing Agents in Casablanca to improve skills and campaign quality. Key Achievements - Consistent team target achievement and personal target achievement - Successfully started operations of Inside Sales Team in Israel - Successfully started operations of Insides Sales Team for Portugal - Organised 3 successful marketing events in Spain and Tel Aviv. - Implemented coaching plan, database and sales certification for every member of the team. - Implemented sales training for Inside sales team; Oracle Corporation is an enterprise software company that develops, manufactures, markets, distributes and services database software and infrastructure software, including application server, collaborative software and development tools that help its customers manage and grow their businesses and operations. The Company also offers a suite of business applications software. It has acquired3 companies in the past year. With a revenue of us$ 11 Billion in FY04 and over 50,000 employees worldwide.


Formation

New York University

Masters

1998 - 2000

3 ans

Asociación Iberoamericana para la Resolución Alternativa de Disputas. (AIRAD)

Diploma

1996 - 1996

1 an

Universidad de Belgrano

Expertise

1988 - 1991

4 ans

Universidad de Belgrano

B.A

1987 - 1991

5 ans

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