Monique Theuns
Customer Relationship Management Junior Specialist
Salary / Daily rate
Żórawina, Poland
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Junior designer & marketing specialist with expertise in CRM translations and social media management. Proven experience in translating Dutch/English content to Polish and managing customer relationships for international brands. Specialized in multilingual marketing campaigns, social media strategy, and customer experience optimization.
Work experience
Customer Relationship Management Junior Specialist
Limango Polska (A member of the Otto Group)
Jun 2025 - Present
1 year 5 months
Wroclaw Metropolitan Area · Hybrid
CRM Translations Specialist (Dutch& English to Polish) As a CRM Translations Specialist, I am responsible for translating and localizing customer relationship management (CRM) content from Dutch& English into Polish. My role involves ensuring that all communications — including newsletters, product updates, customer notifications, and marketing campaigns — are not only linguistically accurate, but also culturally appropriate and engaging for the Polish-speaking audience. I work closely with international marketing and CRM teams to maintain brand consistency and support customer retention efforts through clear and compelling messaging.
English teacher
Tutlo.comFreelance
Nov 2024 - Present
2 years
Remote, OR 97458, USA
Skills: Nauczanie języka angielskiego
Lifeguard
DRD Pool Management, Inc.
May 2023 - Oct 2024
1 year 6 months
Sykesville, MD 21784, USA
Deputy Manager
Fitness Academy
Nov 2023 - Jul 2024
9 months
Wrocław, Poland
Skills: Doświadczenie klienta · Budowanie relacji · Angielski · Komunikacja
Fitness AcademyFreelance
Jul 2019 - May 2023
3 years 11 months
Bielany Wrocławskie, Poland
Obsługa klienta
Jul 2019 - May 2023
3 years 11 months
Bielany Wrocławskie, Poland
Social Media Specialist
Aug 2021 - Dec 2022
1 year 5 months
Bielany Wrocławskie, Poland
Wychowawca na obozie wakacyjnym
TogotoFreelance
Jun 2022 - Oct 2022
5 months
17310 Lloret de Mar, Girona, Spain
Skills: Zarządzanie · Przywództwo · Angielski · Komunikacja
Wychowawca na obozie wakacyjnym
TogotoFreelance
Jul 2021 - Jul 2021
1 month
47521 Bulgaria, Province of Forlì-Cesena, Italy
Kelner
Pizza HutFreelance
Jan 2018 - Jan 2019
1 year 1 month
Wroclaw Metropolitan Area
Kelnerka
Top Time
May 2016 - Jan 2019
2 years 9 months
Wrocław, Poland
Obsługa wesel, komunii, pikników oraz imprez pracowniczych.
Education
Uniwersytet WSB Merito Wrocław
Master
2021 - 2024
2 years 10 months
Krakow Art Schools
Clothing Designer Diploma
2021 - 2023
1 year 10 months
Uniwersytet WSB Merito Wrocław
Bachelor degree
2018 - 2021
2 years 10 months
XVII Liceum Ogólnokształczące im. Agnieszki Osieckiej
Klasa teatralna