Moubarak Jamali

Quality Analyst

Salary / Daily rate

Casablanca, Morocco

Freelance

Skills

Data AnalysisProcess ImprovementSQL QueriesSalesforceCRMCustomer Service

Languages

Arabic (Native)

About me

Intro

Quality Analyst with 4+ years at TikTok specializing in content moderation, data analysis, and cross-functional team coordination. Proven expertise in analyzing trends, implementing process improvements, and ensuring compliance across high-volume platforms. Deliver comprehensive quality assurance solutions combining analytical skills with strong communication in English, Arabic, and German.

Links

Work experience

Business Specialist

AquaMarkFreelance

May 2026 - Present

6 months

Morocco, IN 47963, USA

Business Sector, Retail whole-sales. Business communication Business Strategy, Management Cordination. Innovation and Idea ownership.

TikTok

Feb 2021 - Oct 2025

4 years 9 months

Casablanca-Settat, Morocco

Quality Analyst

Sep 2024 - Oct 2025

1 year 2 months

Casablanca-Settat, Morocco

Analyze Data Trends: Evaluate and report on testing results, identifying areas for quality improvement. Coordinate Cross-Functional Teams: Work with development and project teams to ensure proper quality assurance practices Process improvements and participate in root cause analysis for defect identification

Content Specialist

Feb 2021 - Oct 2024

3 years 9 months

Casablanca, Morocco

Ensure content adheres to community guidelines, including text, images, and videos. Team coordination. Review trends in flagged content to suggest improvements in policy or processes.

Catering Supervisor

Atlas Servair

May 2019 - Jan 2020

9 months

Oversee daily catering operations, including food preparation, presentation, and service. Ensure timely and effective stock management of catering supplies. Lead a team of servers and kitchen staff, providing training and performance feedback.

Back Office Executive

Milan part of philip moris

Jan 2019 - Mar 2019

3 months

Casablanca, Morocco

Inbound customers support. CRM Salesforce. Data analysis. Data importation and analyzing Data entry.

Manager of coffee shop

Hills coffee

May 2017 - Dec 2018

1 year 8 months

Daily Operations Management Team Leadership and Scheduling Sales, Stock, and Cost Control Customer Service and Experience Health, safety, and quality compliance Performance monitoring and improvement


Licenses & certifications

Insightful Journey Certificate (

Issued: Sep 2024

Certified by ByteDance

Prepare Data for Exploration

Issued: May 2024

Certified by Google

Ask Questions to Make Data-Driven Decisions

Issued: Feb 2024

Certified by Google

Foundations: Data, Data, Everywhere

Issued: Jan 2024

Certified by Google

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