Mustapha CHIHEB

Business Transformation - Oracle Fusion Cloud Financials P2P, O2C, R2R EPM (FCCS, EPBCS, WFP) - HCM - EDMCS - Master Data Management | Metadata - integration 3rd party applications, Payment Platforms, Oracle Integration Cloud (OIC), Platform-as-a-Service (PaaS), Oracle Cloud Infrastructure (OCI), Infrastructure-as-a-Service (IaaS), – Leadership and Programme Delivery – Finance Transformation Delivery – Stakeholder Engagement/Management – Executive Representation – Vendor and Systems Integrator Management – Financial/Budget Management and Resource Oversight – Value and Benefits Tracking – Customer-centric Thinking

– Led large-scale ERP and Finance Transformation programmes across the UK, Europe, and APAC, delivering strategic and operational change through D365 Finance & Operations and integrated enterprise solutions. Partnered with senior executives, global business units, and technology partners to modernise Finance, Supply Chain, and Operations, driving efficiency, standardisation, and measurable business value. Key Achievements & Leadership Impact – Directed end-to-end ERP delivery across multiple regions, shaping programme roadmaps, defining strategic priorities, and ensuring alignment with business and operational goals. – Delivered D365 F&O solutioning across Finance, Supply Chain (P2P, O2C, R2R), Taxation, Planning/Budgeting, Reporting, Consolidation, and HR. – Led complex integration architecture with Magento, IDL Logistics, True Commerce, HR/CRM platforms, EPOS, ISL/WMS, Data, BI & Analytics systems. – Managed programme budgets of £5m+, overseeing PMO governance, resource planning, procurement (RFI/RFP/RFQ), SOW negotiation, change control, and full delivery lifecycle (CRP, Fit-Gap, SIT, UAT, cutover, data migration, training, hypercare). – RAID and Governance, PMO – Led Organisational Change Management, including business change strategy, impact assessments, communications, behavioural change, training, readiness assessments, and ROI tracking. – End-to-End Workstream Leadership – Enterprise and Digital Transformation – Go-Live and Post-Implementation Support – Organizational Change Management (OCM) – Target Operating Model (TOM) – Governance and Stakeholder Management – Customer Onboarding and Transition – Customer/Legal Entities Carve-Out - Merger Operational and IT integration – Mentorship and Team Development – Directed 45+ cross-functional workstreams, ensuring alignment, collaboration, and timely reporting across onshore and offshore delivery teams. – Actively resolved multi-functional and partner-related issues, providing clear direction during steering committees and executive governance forums. – Provided strategic guidance on ALM, environment strategy, integration strategy, data migration, and security – Acted as the single point of contact for executive sponsors, third-party partners, and cross-functional stakeholders (CFO, CIO, IT, Finance, HR, RAID & Compliance, Operations). – Automation – Resource Management

– Senior Leadership team & Steering committee member | Programme Delivery |– Governance setup, Project team hiring, restructuring and role shifting based on programme phases & priorities – Engaging with Global Senior Leaders (Complex Global Matrix Organisation), Executive, Operations, Finance, Procurement, HR, Marketing, Sales, Commercial and IT to ensure the solutions are deployed and fit for business | Automation, Standardisation, and simplification of finance processes through the new system | Multi-countries | Consolidation | Integration | Change Management | Third Parties Partner Management | Business Engagement | CRP | SIT | UAT | Data Migration | Justification & Decision making to CxO | Cutover | Go-Live Readiness | Resource Management | Communication | Training | Conflict Management | Change Impact Assessment | ROI | Business & user readiness | Control Framework | Hypercare and support Model | IT Audit | ITGC | Integration | Power BI| Merger and Aquisition | Demerger

– Attended various webinars on Business & Digital Transformation Vs ERP Cloud Solutions Covering |Oracle |SAP S/4HANA |Oracle NetSuite |Infor |IFS | MS Dynamics 365 | Salesforce

End to End Oracle & SAP ByD Implementation & Support | Leadership & Stakeholder Engagement | ERP Procurement Process | End to End Software Vendors & 3rd Party System Integrator Management | ERP TCO | ERP ROI | Applications Architecture | ERP Business Mergers Solution | Master Data | Data Migration (Cleansing, Migration, Testing, Audit, Compliance & Data Retention) | Organizational Change Management | Programme Management | Project Management | Crisis Management | ERP Cloud Integration to on-premises & other sub-systems | Quality Assurance | Budget Management | OPEX | CAPEX | Applications Portfolio Management | IT Risk | ITGC | ITAC's IT Application Conrol | Automation Control | Governance | Statutory Compliance SOX | GDPR & ISO accreditations | Data Centre Controls | Applications Control | Physical Security | Backups, Data Control |IT Change Management | Patch Management IT Security Penetration Testing | Disaster Recovery & continuity of operations | IT Policies & Procedures ownership of Password Policy |IT Change Management |Change advisory board (CAB) | Separate Environments | Ownership of environments execution between prod and non-prod environments | |Change Management | Segregation of Duties |Testing Process and Approval | Access Control Password Settings | Unique User Accounts | Privilege Accounts | Management of Network Access | Modification and Removal | Periodic Review of Access Rights | Access to Shared Drives & Folders | RAID | RICE| Programme | ERP Alignment with Corporate Strategy | Support & Incident Management onshore/offshor

End 2 End Oracle R12 Financials & Procurement Implementation | End 2 End Data Migration Project Finance & Procurement | Project Management Delivery and Support | End 2 End Integration / Interfaces Project and Implementation | Management of 5 Functional & Tech Analysts | Manage and Support 3rd party integrator | Act as point of contact between ICT| Finance | PMO | Operations | 3 party provider | Implementation, Management and Support of 75 systems | Applications Corporate | Operations | clinical | Non Clinical |Optimizing software licences | consulting fees and ongoing resource management needs | Single ERP Integration Strategy with 3rd Party Solution Provider | Team Management | Support Management | Change Management | ERP & Applications Architecture |

– PRINCE2 Pre-course and self study. – Improved my knowledge on Oracle R12

– System implementation, config & enhancement End to End, across UK, US, APAC, EMEA – Covered Oracle Modules: PO, AP, AR, GL, PA & Reporting – Provided production full solution handover to over 40 countries in solving Financial & System issues and provided guidance across all areas of finance and operation on a global basis. – Gap analysis between standard Oracle Apps functionality and business requirements.

End to End Implementation of Procure to Pay & Financial Modules. End to End Data Cleansing, Migration & Reconciliation. – Focal point of contact for finance and non-finance team on system matters. – Post Go Live Support – experienced in troubleshooting production support issues. – Provided advice, training and guidance to Finance Directors, Financial Controllers, Project Managers and end users at a global level including month end process. – HR, Oracle Discoverer, Multi-Org, Meta link & ADI, basic SQL, System Admin, Incident management & support, change management / Change request. – Co-ordinate with Business representatives, internal IT team, (BOSS) Business Operation Support Systems, Business Analysts & 3rd party vendors in resolving system related issues. – Liaised with the Technical & development team DBA (Onshore / Offshore) to communicate business requirements (BR) and follow-up progress & delivery to meet targets on time and budget. – Team Lead experience including appraisals: Train, inspire and supervise Oracle Tier 1 Support team (5 members). – Coordinated and assisted SAP team with system process, mapping and knowledge transfer. – Organised & managed SAP end users training for UK & US.

– Review, validate and confirm revenue reports across all European countries based on BW and ABC Metrics. – Comparison, analysis of revenues and report variances between a revenue cube and Profit Centre cube. – Ensure prompt and proper generation of financial and overall cost control reports with in a comprehensive information system.

– Reviews and analysis of balance sheet accounts for three companies after merger and reporting to management – Restore business relation with suppliers due to job migration. – Saved company €1 million in penalty by solving the problem and making decision on time. – Oracle Super-User, System implementation and integrated scenarios testing. – Migration of European Accounting process from France to UK. – Process integration of subsidiaries under one legal entity. – Global Account Reconciliation Tool (GART) in accordance with GAAP US – Assisting corporate audit queries and providing adequate supporting documentations. – Balance Sheet reconciliation & Profit and Loss Analysis – VAT and Intrastate (DEB) reports to France on a monthly basis. – Reconciliation trail balance subledegrs accounts. – Inter-Company accounting – Month end close process: Provisions, Accruals, Warranty calculation system interface adjustment for any unreconcialled account. – Cash management

– Contribution on $2.5 million interest income on receivable reconciliation. – Meeting target requested by managements. – Advise Management on key issues and financial performance. – Successfully supervising, assisting and training of 8 accounts staff on SAP system. – Business Simulation and testing integrated scenarios for system implementation of SAP 4.6 D – Interact with all level of employees, controllers and regional managers of BC's in compliance with Service Level Agreements (SLA). – Assist and address Auditors queries. – International G/L reconciliation of SSC and BC assigned Balance Sheet Accounts. – International Cash in Transit allocation and reconciliation. – International Corporate income tax accruals and report to international tax manager on monthly basis.