Mr.Angel10 -
Content Moderator
Salary / Daily rate
Zărnești, Romania
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Technical Support Specialist with 1+ years of experience in customer service and content moderation. Proven ability to resolve complex technical issues across multiple platforms while translating technical concepts for non-technical users. Specialized in social media management, security, and creating safe digital environments for diverse audiences.
Work experience
Content Moderator
Teleperformance
Jun 2024 - Present
2 years 5 months
Brașov, Romania
Moderate videos, keep high quality content, eliminate harmful content and create a safe ,fun and enjoyable environment for everyone no matter the age.
Technical Support Specialist
CGS (Computer Generated Solutions)
Jul 2023 - Present
3 years 4 months
Braşov, Romania · Remote
Assisted customers in identifying issues and explained solutions to restore service and functionality Used ticketing systems to manage and process support actions and requests Collaborated with supervisors to escalate and address customer inquiries or technical issues Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones Translated complex technical issues into digestible language for non-technical users Managed high levels of call flow and responded to
Education
Colegiul de Stiinte "Grigore Antipa"
Licenta
2023 - 2026
2 years 11 months
Highschool Theoretical "Ioan Mețianu"
Theoretical degree
2019 - 2023
3 years 11 months