MT -

- Solution Architect - Business requirements studies - Solution design and implementation - Formed a good working relationship with the business customer in order to analyse and design effective solution - Project planification - Participated in periodic review with clients to review their current applications and develop enhancements to their systems.

- Expert Architect/ Design/Development BRM - Propose solution , write Technical Design - Implement the Migration from Solaris BRM7.3 to linux BRM 7.5 - Improve Pipeline and billing performance Propose solution , write Technical Design - Implement the Migration from Solaris BRM7.3 to linux BRM 7.5 - Improve Pipeline and billing performance - Project planification

- Expert Architect/ Design/Development RODOD - Business requirements studies - Propose solution - Project Hands on experience through all stages of solution lifecycle, including planification requirements definition, architecture, designs, development, testing, integration, training, documentation and support - Exemplary problem solving skills to quickly and creatively overcome project and technical challenges, as well as identifying the need for and implementing business process improvements

- Expert Architect/ Design/Development BPM/SOA solution - Architecture & blueprint ; definition of use case - Solution design and implementation

- Expert Architect/ Design/Development on BRM 7.4 and AIA 2.4 - End to End Solution Architect Siebel/BRM/AIA - Working on customisation End to End on Siebel CRM Integration Pack for Oracle Comms Billing & Revenue Management - Managing BRM development team + planning using Microsoft Project - Propose solution write Technical Design ( Balance Monitoring, Invoicing, Prepaid, Postpaid, backout, rerating …) - Developed custom opcodes + customization of policies - Fixed production issues and deployed urgent fixes - Bug/enhancements analysis, solution design and implementation Technical Envir: BRM 7.4/ PRE/ Sub Version/ Oracle 11g / CRM Siebel/SOA / Purify/Oracle BI Publisher/ Oracle Application Integration Architecture (AIA), Oracle SOA Suite/Weblogic

- Expert Architect/ Design on BRM 7.3 - Propose solution and write Technical Design for Invoicing. Developed custom opcodes + customization of policies - Working with business to formulate new change initiatives to maximise the business advantage from the Oracle BRM product. - Liaising and managing third party suppliers (Siebel, AIA and downstream systems) to develop new changes to improve business performance. - Actively sold new business and generated significant extra revenue for the project. - Managing BRM development team in KPN - Proposed and validated the architecture using BRM, Oracle BI Publisher, AIA and Siebel - Produced Technical Design + Implementation for Migration of Invoicing from .NET to BRM - Migration from 7.2 to 7.3.1 - Developed custom opcode + customization of existing policies - Modification Pipeline Grammar and Registry configuration to improve invoicing performance- Implement Automatic recycle recycle all suspended CDRs during activation of the voip service, - Installation and customization of AIA2.0.1 Oracle Fusion Middleware for billing and provisioning (BPEL/ESB/Rules/Workflow customization ) - Architect on the Merge project which consists of merging Functionality of current Siebel ZIPB using fusion as middleware, BRM7.3.1 to OneCRM Siebel which means impacts on several interfaces, new logic to be implemented; decision taken to customize AIA as Merge applications introduce many contacts with the same role and many addresses of the same type to one account and many billing profile for one account which means several billinfo on BRM. - Integration layer customizations: Customization of BPELs processes and implementation of Sequencing, automatic resubmission , xref rollback and error handling - Analyse E2E Data model for OSS and BSS part. Propose Data entities Mapping between Siebel and BRM and participate in the E2E mapping for product model to take decision - End To End Support Production for go live ZIPB1.1+

- Managing project critical product incidents in addition to participating in the business transformation project (Migration from BRM to Kenan). Working on Billing, Rating, Payment and design migration module. - Received certificate of appreciation from the Director Technology ( Bigpond & Messaging Engineering )

- Hands on experience through all stages of solution lifecycle, including requirements definition, architecture, designs, development, testing, integration, training, documentation and support - Exemplary problem solving skills to quickly and creatively overcome project and technical challenges, as well as identifying the need for and implementing business process improvements

- Team leader: Managing Indian Team - Set-up Rightshore™ Billing Centre of Excellence within Capgemini India for Capgemini Telecom & Media France (1st Leading project) : Organisation - Process - Resources - Responsible to solve Telstra dockets, and managing the Indian Team with solving production issues - Defining new processes - Creation and Management of the Infranet Skill center in India - Worked on system optimisation, solve performance issues, and dockets on production

- Technical specification design, propose solution and quotation to the client for the IP billing system on Infranet 6.2 SP2 - Developing new functionalities around BRM using different languages: C, Java, SQL, HTML, PERL - Creation of Java API, enabling client applications to use different functionalities - Worked on Voice Project, which consists of telephony service offerings, write technical specification - Worked on the ULL (Unbundled Local Loop) Project supporting Wanadoo NL’s to launch of its own private network. Designed and developed multiple facility modules, new Infranet API, testing, and documentation. - Worked closely with Project Management to gauge level of effort, project progress and schedules, and cross-team communications. - Write functional specification - Technical leader on different projects ( Voice over KPN, KPN Migration, Bbned Migration, Low End, Voice Low End ... ) - Worked on system optimisation, solver performance issues