
Muhammad Ibrar
Senior IT Support Engineer | Network Security
Salary / Daily rate
Doha, Qatar
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
IT Support Engineer with 5+ years specializing in network management, system troubleshooting, and multi-platform support. Proven expertise in Windows/Linux environments, Active Directory, and application support with track record of leading regional IT operations. Delivering reliable technical solutions and seamless user support for optimal business continuity.
Work experience
Ex: Regional Sales Coordinator
Ex: Mayfair Group of Companies
Sep 2024 - Present
2 years 2 months
Peshawar, Pakistan
Regional Sales Coordinator - Sales Operation
Mayfair Group of Companies
Oct 2024 - Jul 2025
10 months
Peshawar, Pakistan
Dedicated and detail-oriented Regional Sales Coordinator, sales teams and driving revenue growth across diverse markets. I excel in facilitating effective communication between sales, management and Sales Team, ensuring seamless operations and high Client satisfaction. Key strengths include: * Sales Support: Proficient in managing schedules, preparing comprehensive sales reports, and coordinating training sessions to enhance team performance. * Data Analysis: Skilled in analyzing sales data and market trends to identify opportunities, inform strategy, and drive targeted sales initiatives. * Relationship Management: Committed to building strong relationships with clients and internal stakeholders, ensuring alignment on goals and fostering collaboration. * Market Insight: Adept at conducting market research to stay informed on industry trends and competitor activities, enabling proactive decision-making. * Passionate about contributing to team success and eager to leverage my skills to drive impactful results in a dynamic sales environment.
Ismail Industries Limited
Oct 2020 - Oct 2024
4 years 1 month
On-site
Regional Coordinator IT / Application Support Engineer L3
Oct 2020 - Oct 2024
4 years 1 month
On-site
Key Responsibilities: Provided technical support for Official web, mobile applications, Network configurations, router IPs, and devices, ensuring optimal functionality and user experience. Identified and resolved issues promptly to minimize disruptions and maximize efficiency. Conducted training sessions for team members to enhance proficiency in utilizing applications. Promoted to Regional IT Coordinator, overseeing IT operations and providing strategic leadership. Addressed IT-related issues, collaborated with cross-functional teams, and led training initiatives for new staff members. Achievements: Successfully transitioned to a leadership role within the IT department. Implemented measures to enhance application stability and system reliability.
Ex: IT Support Engineer
Oct 2020 - Oct 2024
4 years 1 month
On-site
Application Support Engineer, Desktop Support, L1, L2 Network Support, Microsoft 365, Windows Environment, SQL Express 2008, Application Administrator,
Education
University of Peshawar
Bachelor's degree 4 Years
2013 - 2017
4 years 1 month