Muhammad Ibrar

Senior IT Support Engineer | Network Security

Salary / Daily rate

Doha, Qatar

Freelance, open to permanent contract

Can come onsite

Skills

Data Analysis

Languages

English

About me

Intro

IT Support Engineer with 5+ years specializing in network management, system troubleshooting, and multi-platform support. Proven expertise in Windows/Linux environments, Active Directory, and application support with track record of leading regional IT operations. Delivering reliable technical solutions and seamless user support for optimal business continuity.

Links

Work experience

Ex: Regional Sales Coordinator

Ex: Mayfair Group of Companies

Sep 2024 - Present

2 years 2 months

Peshawar, Pakistan

Regional Sales Coordinator - Sales Operation

Mayfair Group of Companies

Oct 2024 - Jul 2025

10 months

Peshawar, Pakistan

Dedicated and detail-oriented Regional Sales Coordinator, sales teams and driving revenue growth across diverse markets. I excel in facilitating effective communication between sales, management and Sales Team, ensuring seamless operations and high Client satisfaction. Key strengths include: * Sales Support: Proficient in managing schedules, preparing comprehensive sales reports, and coordinating training sessions to enhance team performance. * Data Analysis: Skilled in analyzing sales data and market trends to identify opportunities, inform strategy, and drive targeted sales initiatives. * Relationship Management: Committed to building strong relationships with clients and internal stakeholders, ensuring alignment on goals and fostering collaboration. * Market Insight: Adept at conducting market research to stay informed on industry trends and competitor activities, enabling proactive decision-making. * Passionate about contributing to team success and eager to leverage my skills to drive impactful results in a dynamic sales environment.

Ismail Industries Limited

Oct 2020 - Oct 2024

4 years 1 month

On-site

Regional Coordinator IT / Application Support Engineer L3

Oct 2020 - Oct 2024

4 years 1 month

On-site

Key Responsibilities: Provided technical support for Official web, mobile applications, Network configurations, router IPs, and devices, ensuring optimal functionality and user experience. Identified and resolved issues promptly to minimize disruptions and maximize efficiency. Conducted training sessions for team members to enhance proficiency in utilizing applications. Promoted to Regional IT Coordinator, overseeing IT operations and providing strategic leadership. Addressed IT-related issues, collaborated with cross-functional teams, and led training initiatives for new staff members. Achievements: Successfully transitioned to a leadership role within the IT department. Implemented measures to enhance application stability and system reliability.

Ex: IT Support Engineer

Oct 2020 - Oct 2024

4 years 1 month

On-site

Application Support Engineer, Desktop Support, L1, L2 Network Support, Microsoft 365, Windows Environment, SQL Express 2008, Application Administrator,


Education

University of Peshawar

Bachelor's degree 4 Years

2013 - 2017

4 years 1 month

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