Mustapha AIT AHMED

L2 Network & Security Engineer in a Data Center context.

✅ Missions : — Supervision of more than 14000 network devices in more than 80 countries around the world. — Network Supervision and incidents creation ( LAN, WAN, Wifi, DHCP, SMTP ) — Troubleshooting and resolving the network issues ( LAN, WAN, Wifi, DHCP, SMTP ) — Collaborating with other members of the IT team and management. — Providing technical support to the end users and manage incidents. — Follow up incident resolution over its complete life cycle. — Update and communicate on progress to customers. Provide temporary solutions or a workaround when a permanent solution cannot be achieved. — Following the WAN incidents with different ISPs around the world (OBS, Verizon, Rogers, Movistar, Claro, Vodacom, Sprint, CenturyLink, Colt, Telefonica, Singtel…) ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀______________________________________________________ ✅ Hands on : — Supervision : PRTG, HP NNMI, Netcool, Nagios, LiveNX. — LAN : Cisco Nexus 2k, 5k, 7k & 9k | Catalyst switchs, HP switchs , Procurve, Comware & Aruba. — WAN : ISR 4000 routers, 2900, 1000, 808, ASR 1000, CSR 1000v — Wifi : Cisco aironet Access Points, wifi Controllers, cisco DNA Center, Nagios & Cisco ISE — DHCP, DNS & IP Address Management (DDI) : Effecient IP SolidServer 2200 & 1100 — Security : Cisco ISE, Cisco ESA/SMA, Zone Based Firewalling, ACL, IPsec, DMVPN, VLANs. — SMTP : Cisco ESA / SMA. — Automation : HP Network Automation (HPNA) — SD-WAN : VeloCloud — Ticketing : Service Now

✅ Hands on : — IT infrastructure management — IT Helpdesk — Billing of IT infrastructure — ASA Firewall, HP Switchs, Cisco Routers — Zebra T410, MC3200 — IVANTI, BILL, Splunk, MDM — SACM/ SMAX

Setup of a platform for monitoring and reporting the Voice over IP (VoIP) using the ELK platform [ELK : Elasticsearch | Logstash | Kibana ] in a Linux environment to regularly generate reports and monitor incoming and outgoing calls, the duration of each call, successful calls, failed calls and the cause of failure (congestion, busy, no answer, failed).

The project was a LabView application to control and define the height limit of obstacles for aircraft guidance equipments : — ILS (Instrument Landing System), — VOR (VHF Omnidirectional Range ) — DME (Distance Measuring Equipment)