
Muswagha Katya
Digital Transformation & Change Management Leader
6 recommandations
Salaire / Taux journalier
6 personnes recommandent
Lausanne, Suisse
Mobilité : Genève, Lausanne
Freelance, ouvert au CDI
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À propos
Introduction
Building Digital Infrastructure for Public Value With 20+ years bridging corporate digital transformation (ABB, Allianz, Mars) humanitarian institutions (UNHCR), and public academic innovation (EPFL), I focus on using digital transformation to strengthen public services and deliver measurable social impact. I design secure, inclusive, human-centred digital solutions that work in complex, resource-constrained contexts, combining governance, adoption and technology to ensure lasting value.
Expérience de travail
Board member
Internet Society Chapitre RD Congo (ISOC RDC)
janv. 2021 - Présent
5 ans 10 mois
Congo (RDC)
Information Management Officer / Consultant
UNHCR, the UN Refugee Agency
juil. 2025 - janv. 2026
7 mois
Genève, Suisse
Dirige des initiatives visant à renforcer la prise de décision fondée sur les données et la transformation numérique au sein des opérations du HCR. Appuie la conception et la mise en œuvre de cadres d’innovation TIC intégrant l’intelligence artificielle et l’analyse de données afin d’améliorer la visibilité des programmes et l’efficacité dans l’utilisation des ressources. Conseille sur la gouvernance responsable des données et du numérique, en cohérence avec le mandat de protection du HCR et sa stratégie mondiale des données. Développe des partenariats avec le milieu académique, le secteur privé et les bureaux de terrain pour promouvoir l’adoption de l’innovation au sein des opérations en Afrique et au-delà. Anime des ateliers et des sessions de renforcement des capacités sur la gestion des données, l’inclusion numérique et l’utilisation éthique des technologies. Contribue à l’élaboration de cadres de suivi évaluant l’impact socio-économique de l’intelligence artificielle et des outils numériques sur les communautés de réfugiés. Réalisations clés : a initié une collaboration intra-division permettant l’adoption responsable de l’IA, la definition de use case et l'ideation pour l'IA
Research Implementation Program Manager (ICT Innovation & Emerging Technologies)
EssentialTech Centre
mai 2021 - mai 2024
3 ans 1 mois
Lausanne, Suisse
A dirigé la mise en œuvre du projet IDAIR Pathfinder en Afrique, axé sur l’innovation numérique responsable et la préparation aux urgences sanitaires grâce à des pilotes basés sur l’IA et l’IoT en Côte d’Ivoire et au Kenya. A élaboré et exécuté des stratégies de recherche-action, coordonné les partenaires académiques et institutionnels, et assuré la conformité avec les cadres éthiques, juridiques et financiers de l’EPFL. A renforcé la collaboration entre les institutions de recherche, les gouvernements et les acteurs du secteur privé, traduisant les expérimentations technologiques en recommandations concrètes pour la transformation numérique dans les pays à revenu faible et intermédiaire (PRFI). A supervisé la production des rapports opérationnels, financiers et de gestion des risques, tout en favorisant les échanges de connaissances entre l’EPFL et les écosystèmes d’innovation africains. Réalisations clés : co-auteur d’un article évalué par les pairs sur l’innovation numérique responsable et la protection des données dans les contextes à faibles ressources, présenté à la Conférence ACM CHI sur les facteurs humains dans les systèmes informatiques (2024). 📄 Publication associée : Kavous et al., « Responsible Digital Innovation in LMICs: Lessons from the IDAIR Pathfinder Project », Actes de la conférence CHI 2024
Cloud Security Progam Manager (External)
ABB
mai 2016 - mai 2019
3 ans 1 mois
Zürich Area, Switzerland
Lead and execute Cloud Security program for the Group to enable CISO/CIO of multinational group to take informed decision on security in the cloud 1. Design and implementation global security services allowing risk-understanding in the cloud; 2. Provide risk-driven recommendations on remediation actions; 3. Influence and amend global Cloud Governance based on on-going observations of cloud usage; 4. Implement global awareness campaigns on Cloud Security;
Cloud Security Project Manager (External)
Allianz
oct. 2014 - mai 2016
1 an 8 mois
Munich Area, Germany
Implement an innovative cloud vulnerability management service for the Group 1. Defining the scope and producing strategic documentation to support the internal approval processes; 2. Designing and implementing the RFP evaluation approach involving 10 experts from Procurement, Legal, Data Privacy, ISOs and IT Service departments; 3. Service definition and operationalization across the group through the shared service entity;
Auto-entrepreneur & Founder
Limbere Consulting
févr. 2012 - oct. 2014
2 ans 9 mois
Kinshasa, République démocratique du Congo
Limbere means “Firstly” in my mother tongue. And what comes first at Limbere Consulting is why we can use the innovation for: how IT innovation can maximize their impact and how business model innovation can help them become financially independent by relying on their own strengths. Therefore, Limbere Consulting is a consulting business providing IT consultancy services to private corporations and governments. In parallel, we provide social entrepreneurship and Corporate Social responsibility consultancy services to NGOs and social businesses. The range of services offered focus on creating complementary activities to develop systemic actions that enable social change.
Board member at Académie des Ruches, Social Innovation hub in Paris
La Ruche Développement
mars 2012 - déc. 2012
10 mois
Design and implement financial dashboard for L'Académie des Ruches; guide affiliated NGO in their financial reporting, provide financial oversight for the organization, advise the board on the budget and financial affairs. Led the interim management and set up the new management team.
Social Entrepreneurship volunteer
Open Africa
janv. 2011 - juil. 2011
7 mois
Provide hands-on and strategic input into our website, social media; Proposal writing and partnership building for geolocation project; Design and implement the social media marketing campaign; Customize and implement Salesforce.com for Fundraising, Marketing and Operations; Research and initiate an online fundraising presence; Develop internal processes for Marketing departments; Undertake exhibits at various Tourism Expo; Deliver effectiveness management workshops (time management, planning and running efficient meeting)
MBA Dissertation
Saïd Business School
sept. 2010 - déc. 2010
4 mois
New York, San Francisco
From consumption to business: the evolution of African-‐American bonds with Africa over the past decades and a projection for the future. The project consists in understanding: • The identity gap felt by African American in regard of their African roots: • What actual economics behaviours observed by African American are put in place to create, replace or rejuvenate their bonds with Africa - their continent of origin; • Which future products/services can be envisaged for African Americans.
Business Deploiment Strategy for mKrishi application
Tata Consultancy Services
juil. 2010 - oct. 2010
4 mois
Prepare business model for Social Entrepreneurship in India through mKRISHI. Quantify the social, economic, and environmental benefits of Social Entrepreneurship in India. Provide recommendation on feasibility of replication of this model in a global scenario.
Mars
avr. 2002 - oct. 2009
7 ans 7 mois
67500 Haguenau, France
Global HR Analyst
avr. 2008 - oct. 2009
1 an 7 mois
67500 Haguenau, France
Release and Change Manager of the Global Learning management System, Incident Manager - responsible and accountable of weekly/monthly scorcard to IT/ Business HR Managers) Main support contact for Service management with 3rd Party SAP HR master data configuration
HR Learning Application lead
avr. 2008 - oct. 2009
1 an 7 mois
67500 Haguenau, France
· Design and implementation of Incident, Change and Release Management processes for Mars Learning System · Mars Service Manager for the Learning System external provider · Setup a support take-on model for non-SAP HR systems to ensure a smooth transition from Project to Support teams. · Creation of dashboard for Service Review and accountable of their monthly production for Mars Management team
Financial Corporate Systems Analyst
juil. 2007 - mars 2008
9 mois
67500 Haguenau, France
· Performing Change and Release Manager roles to insure smooth deployment of changes; · Developed functional specifications for improvements on the Financial Planning · Design and global implementation of the matrix of competencies tool to identify, plan and raise team members'compétences · Aligning the ways of working of the global team to deliver monthly corporate financial statements to Mars Headquarters · Deliver Business Review presentations to other Mars IT teams
Global Application Support Analyst
déc. 2004 - juil. 2007
2 ans 8 mois
67500 Haguenau, France
Functional skills: Functional specifications writer for improvement on the Financial System; Support representative in financial projects with the Business; ITIL foundation certification (Nov 2006) Management skills: Management of the Global support team to ensure 24h support coverage (10 persons); Global dispatcher role for change and bug testing process within the support team; Student management and coaching.
Application Support Specialist
nov. 2002 - déc. 2004
2 ans 2 mois
67500 Haguenau, France
Technical skills: Daily technical and functional support on Mars, Inc financial systems (Reporting, Planning & Profitability systems with 800 global users). Troubleshooting and on-demand creation of Business Objects financial reporting; Functional skills: Design global training (materials, processes and communication) for the financial reporting system Initiate and implement globally a new team management tool for identifying and raising team members’ competencies;
Telecom/Security Analyst
avr. 2002 - oct. 2002
7 mois
67500 Haguenau, France
Managed a global outsourcing solution for intrusion detection for the global network of Mars, Inc (redaction of an RFI and redaction of an internal proposal on network security) Redaction of a proposal for quality of Service management on Mars, Inc network. Responsible of global users and support training (1st,2nd and 3rd tiers) on the Mars, Inc VPN solution: conception, design and training delivery.
Network trainee
INRIA - LORIA
janv. 2002 - mars 2002
3 mois
INRIA - LORIA Vandoeuvre lès Nancy, France. Telecom R&D Resedas team - Cisco router configuration: Connection of the school IPv6 platform to the French R&D IPv6 network (writing the technical specifications and configuration of Cisco 7600 with BGP protocol);
System TechnicianTrainee
Peninsula Technikon,
juin 2001 - oct. 2001
5 mois
Peninsula Technikon, Cape Town, South Africa, Electrical Engineering department Web -Apache and IIS application servers installation: Proposal for a VoIP solution between Peninsula Technikon and Stellenboch University;
Trainee software programming
Alcatel-Lucent
janv. 1999 - sept. 1999
9 mois
Strasbourg, France
Formation
Saïd Business School, University of Oxford
Master of Business Administration - 2010 Skoll Centre Associate, Social Entrepreneurship, Marketing for Change, Customer Insights
Activités et associations : Member of St Anne's college, Mentor of the winning team of 2010 Oxford Youth Business Development competition, Communication and Marketing lead for the Strategic Focus on Africa Strategic Interest Group, Social Entrepreneurship Trek Coordinator for 2010 (trek in India end in March 2010), Salsa coach & capitain for the HEC MBA Tournament
Université Henri Poincaré, Nancy 1
Master's degree, Elecrtrical Engineering
Résultat : With Honors
Graduated with Honors in Electrical Engineering with specialization in Computer Networks
TELECOM Nancy
Diplome d'Ingenieur, Computer Science
Activités et associations : Tutor at the University Henri Poincare - Nancy I for new students (1999 - 2000) Management of a Engineer school - Enterprises forum (ESIAL Village des Technologies 2001) Organisation of the 1st annual student's Gala in 2001
Graduated with Honors in Engineering Networks/Telecoms.
Licences et certifications
Change Management Practitionner
Délivré le : janv. 2026
Certified Trainer ISO42001 AI Lead Implementer
Délivré le : déc. 2025
AI & Digital transformation in Government
Délivré le : déc. 2025