Nadia Gouider
Technical Support Engineer
Salaire / Taux journalier
Paris, France
Mobilité : Paris, Lyon, ...
Freelance, ouvert au CDI
Peut venir sur site
Expertises
À propos
Introduction
I have a diploma in Administration and Security of Systems and Networks. looking for a new job opportunity and I am open to all proposals to embark on a new challenge. +I have good knowledge in: - Linux operating systems, Windows (7,8,10) ,Windows server(2012,2016,2019) - ELK platform (Alert and report generation ..) - Configuration of Firewall Fortinet - Analysis and detection of vulnerabilities - VMware Workstation virtualization platform - Configuration of Cisco routers and switchers -Configure and maintain a linux filesystem (mount, swapon, tune2fs, mkfs fsck, ...) -configuration of network services (FTP, DHCP, DNS, NIS, NFS, SMTP, SNMP, SAMBA) -Installation and setting up of network equipment. ... +If my profile interests you, do not hesitate to contact me. Email:[email protected] Phone: +216 23420429
Expérience de travail
Sparkle
nov. 2020 - Présent
6 ans
Tunisie
Technical Support Engineer
oct. 2021 - Présent
5 ans 1 mois
Tunisie
Support on wholesale and retail customers. - MPLS backbone monitoring. -IOS, IOS-XR and Junos-OS (MX960) environments. -Troubleshooting on BGP, MPLS L3VPN, L2VPN. -Person-to-person interaction involves troubleshooting, exchanging information, and assisting with ticket submissions and issues. -Provides customer phone support for incoming and follow-up calls used for initial troubleshooting. -Use of Remedy TT management software and other tools to record and manage incident tickets. - Manage emails with suppliers and customers Tools : TTMS, Nagios, Putty, Ndbr
Planned Engineering Works agent
nov. 2020 - oct. 2021
1 an
Tunis, Tunisie
Provide Planned Engineering Works team with guidance on maintenance work and intervention programs. Guarantee that all work is performed in accordance with approved manuals, internal policies and procedures, contract documents, and good engineering practices. Collaborate with management planned work team in Italy to identify and notify customers at high risk with all planned work details including major events, tis events, tis med events, ip seabone events... Monitor inbound and outbound emails to assess associates network providers, technical accuracy, customer service performance, and conformity to company policies, contract documents, and approved manuals.
Noc voice agent
nov. 2020 - déc. 2020
2 mois
Tunisie
Training: Telephone network analysis and monitoring at TIS sparkle
Master's degree end-of-studies internship (M2)
IT Center of the Ministry of Finance CIMF
févr. 2020 - oct. 2020
9 mois
Tunisie
subject: Implementation of a security event management system (SIEM) based on an open source solution (ELK). Set up ELK Stack (Elasticsearch, Logstash, Kibana); 📌 Installation and configuration of agents (Filebeat, Winlogbeat, Sysmon..); 📌 Installation of the Packetbeat agent which is a network packet analyzer in order to maintain optimal performance and a high level of security of our network traffic; 📌 View logs in the form of dynamic dashboards; 📌 Test the proper functioning of our solution by performing attacks such as the DDOS and PowerShell attack; 📌 Ensures the monitoring of new events of interest and the generation of alerts to notify the SOC analyst on the email in critical cases through the Elastalert and Praeco. * Other tools used: VMware Workstation, * Operating systems used: Debian 10 Buster, Kali Linux and Windows 10. Implementation of a Cyber Threat Hunting solution: 📌 Set up ELK Stack (Elasticsearch, Logstash, Kibana); 📌 Installation and configuration of agents (Filebeat, Winlogbeat, Sysmon..); 📌 Installation of the Packetbeat agent which is a network packet analyzer in order to maintain optimal performance and a high level of security of our network traffic; 📌 View logs in the form of dynamic dashboards; 📌 Test the proper functioning of our solution by performing attacks such as the DDOS and PowerShell attack; 📌 Ensures the monitoring of new events of interest and the generation of alerts to notify the SOC analyst on the email in critical cases through the Elastalert and Praeco. * Other tools used: VMware Workstation, * Operating systems used: Debian 10 Buster, Kali Linux and Windows 10. Skills: Security Information and Event Management Intrusion Prevention System Elastic Stack (ELK) Intrusion Detection System (IDS)
Internship at the end of my school program
Centre National de l'Informatique
févr. 2018 - juil. 2018
6 mois
Tunisie
Setting up a hotly available UTM system and configuring a Cisco ASA firewall with a VPN tunnel: installation and configuration of pfsense tools; installation and configuration of detection tools IDS/IPS; Detection and prevention of intrusions as well as network supervision via the IDPS Suricata; Creation VPN Tunnel ; Test the proper functioning of our solution by performing attacks such as the DDOS and PowerShell attack;
Course development
Society kashk(factory)
janv. 2017 - mars 2017
3 mois
Zaghouan, Tunisie
Creation of an application for employee monitoring with a database platform -SQL server,
Introductory course
Tunisie Télécom
janv. 2016 - mars 2016
3 mois
Zaghouan, Tunisie
introduced to the work environment
Formation
Institut Superieur d'informatique de Mahdia
Master professionnel, Security Administration of Networks and IT Systems.
2018 - 2020
3 ans
Higher Institute of Technological Studies of Zaghouan
Licence professionnelle, Networking and Computer Systems.
2015 - 2018
4 ans