Ngozi Ezemmah

Collections Specialist

Salary / Daily rate

Abuja, Federal Capital Territory, Nigeria

Freelance, open to permanent contract

Remote only

Skills

Customer CareHubspotAsanaMetabaseMonday.comMicrosoft Dynamics 365

Languages

English

About me

Intro

Collections and customer service specialist with expertise in banking operations and technical support. Currently leading collections at FairMoney with strong skills in problem-solving, analytics, and policy assessment. Ready to help businesses optimize customer relationships and financial processes through data-driven solutions.

Links

Work experience

Collections Specialist

FairMoney

Feb 2024 - Present

2 years 9 months

Federal Capital Territory, Nigeria · Remote

Skills: Customer Support · Banking · Customer Service Representatives · Technical Support · Communication

Manager/Customer service

Herby International Publicity

Jan 2022 - Dec 2023

2 years

Oron, Akwa Ibom, Nigeria


Education

University of Abuja

Bachelor's degree

2010 - 2015

5 years 2 months


Licenses & certifications

Digital witch IT

Issued: Mar 2025

Certified by Digital witch

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