Nicholas Gollop

In parallel to my full-time roles I helped over 50 customers navigate through their scaling needs, from tech stack management to designing GTM strategies, on all things RevOps and SaaS Operations.

Reason left: part of the 4th layoff round in 2023

Leading and scaling processes, operations, enablement and technology at Capmo. Responsible for Sales, Marketing and Customer Success Operations

Leading the International Sales Operations team and Decibel's M&A process internally.

Acquired by Medallia in March 2021 - Aligning people, process and technology across Sales and Customer Success teams. - Partnering and driving Sales and Customer Success to achieve revenue growth targets - Identifying the levers to improve performance and driving through change projects. - Providing insight and driving change through business intelligence, data analysis and reporting. - Setting Strategy and managing Sales and Customer Success Operations - Enablement and support of Sales teams

In charge of developing, shaping and executing DueDil’s business vision through effective and standardised sales processes, operations and systems. In charge of structuring and scaling up Sales Systems initiatives to reflect business needs and general Go-To-Market strategies.

Built and Scaled Beamery's Revenue Operations function from the ground up, overseeing Sales, Marketing, Customer Success and Finance Operations

- Continuous support for more than 400 Sales Reps and 20 managers in Brazil through case management, project needs and KPI deliveries through Business Objects and Tableau. - Responsible for gathering requirements from stakeholders and developing scalable technical solutions on Salesforce. - Document, understand and maintain integrations with other systems (SAP, Revegy) - Review existing processes and identify needed improvements as well as innovate by developing automation where appropriate and effective. - Coordinating and deploying changes from Sandbox environments to production utilising change sets. - Utilise workflows, flows, process builder, profiles, permission sets, validation rules and email templates to develop technical solutions.

- Developed the core corporate business strategy by preparing important key-metrics through excel and improving efficiency by 50%. - Trained more than 200 Sales Reps on Salesforce best practices and operational processes. - Developed a data quality programme to ensure the best working conditions for staff and accurate indicators, organizing more than 80,000 accounts in 22 different territories with no duplicates, through Business Objects and Tableau software