
Nicholas Grey
Salary / Daily rate
London, UK
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Adaptable and creative professional with a background spanning customer service, admin support, digital content, and volunteering. Strong communication skills, tech-savviness, and a drive for continuous learning. Experienced in managing customer relationships, moderating online communities, and running a personal digital art business. Open to roles in support, hospitality, admin, or creative/tech environments.
Work experience
Founder & Digital Artist
Nik Grey Art
Jan 2025 - Present
1 year 10 months
London, UK
Launched and manage a personal digital art brand with an online store and social media presence. Developed a website and Redbubble shop to showcase original artwork and offer prints and merchandise. Build online visibility and audience engagement through digital marketing and content creation. Handle branding, product listings, and customer inquiries with the goal of generating future sales.
Business Support Specialist and Content Moderator
Peak Support
Apr 2022 - Mar 2024
2 years
Cambridge, MA, USA
Delivered high-quality customer service, resolving inquiries related to accounts, billing, and advertising. Identified and reported software issues, contributing to smoother customer experiences. Moderated online communities to enforce safety standards and remove inappropriate content. Collaborated with internal teams to improve help documentation and processes.
Legal Transcriptionist
ParrotFreelance
Nov 2020 - Apr 2022
1 year 6 months
Remote, OR 97458, USA
Transcribed legal documents, including witness statements, depositions, and trial proceedings, with high accuracy. Demonstrated confidentiality and precision under time-sensitive conditions.
Customer Care Agent
Ibotta, Inc.
Nov 2021 - Mar 2022
5 months
Denver, CO, USA
Resolved app-related queries and cashback reward issues with attention to detail. Audited accounts to maintain accuracy, reduce errors, and build customer trust. Maintained performance metrics for timely and efficient support delivery.
Line Chef
Wagamama
Aug 2011 - Apr 2012
9 months
London, UK
Prepared dishes in a fast-paced kitchen environment while maintaining quality and food safety standards. Worked efficiently under pressure, contributing to smooth service operations.
Education
Clayton State University
Bachelor of Applied Science - BASc
2018 - 2020
2 years 1 month
Georgia Piedmont Technical College
Associate of Science - AS
2015 - 2017
2 years 1 month