Nico Verdonck

IT Leader | ICT Strategy & Operations | People Management | Service Delivery | Cybersecurity | Hybrid Infrastructure

Salary / Daily rate

3570 Alken, Belgium

Mobility: Belgium

Freelance, open to permanent contract

Can come onsite

Skills

ITILChange ManagementBudgetingProcess ImprovementCybersecuritySystem & Network AdministrationServiceNowRisk ManagementProcurementNegotiationContract Management

Languages

Dutch (Native)English (Fluent)GermanFrench

About me

Intro

Experienced IT leader with a strong focus on building stable, secure and scalable ICT environments that support business performance and operational continuity. Over the past decades, I’ve led diverse teams across EMEA and developed a reputation for bringing structure, clarity and reliability to complex IT landscapes. My leadership style combines strategic thinking with pragmatic execution. I enjoy improving processes, strengthening governance, enabling teams and ensuring predictable, high‑quality service delivery. Collaboration with Finance, PMO, Security and operational stakeholders is a natural part of how I work, and I thrive in environments where alignment and teamwork are essential. With a solid background in infrastructure and IT technologies, I understand the technical foundations of enterprise environments, but my focus today lies in people leadership, ICT operations and delivering measurable business value. Strengths: • ICT strategy & operations • People leadership & team development • Service delivery & process improvement • Vendor & budget management • Infrastructure & cloud oversight • Supporting high‑availability environments I’m driven by continuous improvement and by helping organisations progress through reliable, thoughtful and business‑aligned IT leadership.

Links

Work experience

Manager Network Solutions

Colruyt Group

Jun 2025 - Present

1 year 5 months

Hybrid

IT Operations & Infrastructure Leadership • Managing and coaching infrastructure managers and system engineers, with a focus on team development, feedback and continuous improvement • Leading a team of 15 across Belgium, with cross-functional collaboration with a team of 10 in India • Managing strategic vendor partnerships including Cisco, Juniper, Orange Cyber Defence and Fastly • Integrated ITIL processes via ServiceNow, improving incident and ticket management across the organisation • Conducted finance review — analysing current costs and invoices against actual services to ensure billing accuracy and cost control • Aligning infrastructure initiatives with business priorities across Security, PMO, Finance and Retail operations

Career Break

-

Dec 2024 - Jul 2025

8 months

VF Corporation

Jan 1994 - Dec 2024

31 years

2880 Bornem, Belgium

Manager Network Services EMEA

Jul 2017 - Dec 2024

7 years 6 months

2880 Bornem, Belgium

Regional ICT Operations & Infrastructure Manager - EMEA • Managed EMEA-wide IT infrastructure budget of €5M (opex & capex) across multiple countries and sites • Served as single point of contact (SPOC) for all IT infrastructure matters across the EMEA region, covering network infrastructure, datacenters, contact centres, telephony and workplace • Led strategic vendor consolidation to a single European hardware partner (New Era Tech, Cisco), streamlining procurement and reducing operational complexity • Directed major transformation programs: SD-WAN migration for retail environments, contact centre migration to cloud, and data centre relocation • Led IT infrastructure due diligence and integration for all mergers and acquisitions across the EMEA region • Developed and owned the regional IT infrastructure strategy and roadmap, aligned with global standards and long-term business objectives • Collaborated closely with Senior Security to ensure infrastructure compliance and risk management • Led and coached multicultural teams combining 4 direct reports with extended external partner networks across the region

Europe Network Lead

Mar 2016 - Jul 2017

1 year 5 months

VF Europe - Bornem

Regional Infrastructure Team Lead - Coordinated European infrastructure teams and ensured standardisation across multiple countries. - Improved governance, documentation and operational structure to support reliable service delivery. - Supported strategic planning, lifecycle management and cross‑regional alignment.

Network Architect (Global)

Jan 2013 - Mar 2016

3 years 3 months

VF Europe - Bornem

Global Network Architecture

Network Engineer (Engineering / Architecture)

Nov 2004 - Jan 2013

8 years 3 months

VF Europe Bornem

Network Engineer

Jan 1998 - Dec 2004

7 years

VF Europe - Bornem

Production Planner

Jan 1994 - Dec 1998

5 years

Sint-Niklaas, Belgium

Production Planner

Programmer

AMC Belgium

Jul 1993 - Oct 1993

4 months


Education

Narafi - Vorst

Information Technology

1990 - 1993

3 years 1 month

Narafi Instituut Vorst

Information Technology


Licenses & certifications

Scrum

Issued: May 2026

Certified by GoodHabitz

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