Nicolas Delforno

- Designed and developed new features and scalable solutions for web applications. Collaborated in an Agile environment (Scrum/Kanban) to plan, estimate, and deliver sprint commitments, driving continuous improvement and timely delivery. - Built high-performance, secure, and maintainable software solutions using various technologies (.NET, C#, React, node.js) - Partnered with cross-functional teams, including Product Management, QA, and Architects, to deliver client-focused, innovative software solutions. - Applied object-oriented programming (OOP) principles to develop modular, reusable, and efficient code, ensuring alignment with user interface (UI) and user experience (UX) standards. - Actively contributed to a culture of knowledge sharing, documentation, and continuous learning within the development team.

Handled medical underwriting requests for insurance applications, including assigning and following up on Attending Physician Reports (APRs). Communicated with medical staff in English and French by phone, fax, and email. Provided customer service to insurance companies and resolved case issues when needed. Answered questions from advisors and branch staff about the status of files. Completed and checked paperwork, made sure documents were accurate, and prepared account-related documents. Collected client feedback and reported issues to management. Helped train new employees in the department.

Organized files, approved invoices, receipts, and documents using Microsoft Office. Ordered office supplies and products. Prepared and issued account-related documents. Handled goods, equipment, and loaded shipments. Shipped and tracked inventory and deliveries. Scheduled appointments with transport companies. Prepared customs documents and resolved issues when needed. Helped train new employees.