Nicolas Lesage

- Built a custom marketing automation web application from scratch, tailored to client-specific workflows. - Implemented features for customer registration, automated email campaigns, and payment processing, ensuring smooth end-to-end operations. - Delivered a scalable, maintainable solution that boosted operational efficiency and supported client growth.

- Oversaw copywriting creation and proofreading for ~10,000 pages, ensuring 100% content accuracy before integration into the system. - Integrated marketing campaigns and conducted quality control, preventing errors and optimizing delivery. - Developed and improved internal web tools managing ~20 million users and emailing campaigns, enhancing workflows and application performance.

- Designed a peer-to-peer marketplace connecting people relocating to a new city with locals who could visit properties on their behalf before their arrival. - Developed a fully automated Symfony web application in three languages (EN/FR/ES). - Expanded the offer to 250+ cities across 35+ countries. - Managed all aspects of operations: onboarding supply, acquiring customers, and handling support and feedback loops, achieving 100% customer satisfaction. - Gained hands-on experience across multiple areas of the entrepreneur journey: marketing and growth strategy, process optimization and automation, and resilience in a startup context.

- Reduced daily operations processing time up to 6x by identifying inefficiencies and implementing workflow improvements. - Supported operations and web marketing activities, contributing to efficiency in day-to-day tasks. - Collaborated with cross-functional teams to streamline processes and remove bottlenecks.

- Managed website operations for two small web companies, including server/domain administration and content/product integration. - Designed and executed email campaigns, ensuring deliverability and tracking basic performance metrics. - Computed website and campaign statistics to inform decision-making and improve operations. - Researched and onboarded new providers to meet business needs, supporting growth and efficiency.

- Contributed to the development of two innovative internal web applications during end-of-studies internship. - Optimized data processing, cutting execution time from minutes to milliseconds. - Managed first production deployment, ensuring smooth rollout and minimal downtime. - Collaborated with internal teams to identify requirements and improve workflows.

- Supported logistics and warehouse operations for a luxury home fragrance manufacturer. - Assisted with handling, organizing, and preparing shipments, ensuring accurate and timely delivery. - Maintained quality and organization standards in a fast-paced environment.

- Developed a production software based on an existing system. - Learned and applied PHP and web development techniques to create functional websites and web applications.

- Assisted with packaging and assembly-line operations, ensuring timely completion of tasks in line with productivity schedules. - Adhered to strict deadlines and quality standards, contributing to efficient shop-floor operations. - Gained hands-on experience with industrial processes and operational workflows in a manufacturing environment.