Nikola -
Project Manager
Salary / Daily rate
Svilajnac, Serbia
Freelance
Remote only
Skills
Languages
About me
Intro
Versatile administrative professional with 2+ years of experience in banking and project management. Successfully managed cross-functional teams at NCR Voyix while developing expertise in customer service excellence and technical support. Specialized in problem-solving and analytical solutions for optimizing business processes and enhancing customer satisfaction.
Work experience
Administrative Assistant
Raiffeisen banka a.d. Beograd
Sep 2024 - Jan 2025
5 months
Belgrade, Serbia
Skills: Creative Problem Solving · Analytical Skills · Communication · Customer Satisfaction · Customer Service · Product Support · Attention to Detail · Customer Support
Project Manager
NCR Voyix
Feb 2024 - Aug 2024
7 months
Belgrade, Serbia · Hybrid
Skills: Strategy · Microsoft Excel · English · Analytical Reasoning · Teamwork · Social Media · Creative Problem Solving · Strategic Thinking · Problem Solving · Professional Skills · Analytical Skills · Troubleshooting · Communication · Project Management · Incident Reporting · Customer Service · Project Management Software · Technical Support · Product Support · Attention to Detail · Customer Support
Mts Agent
mts sistemi i integracije
Feb 2023 - Oct 2023
9 months
Belgrade, Serbia
Skills: Microsoft Excel · Teamwork · Social Media · Creative Problem Solving · Problem Solving · Professional Skills · Analytical Skills · Communication · Ticketing Systems · Critical Thinking · Network Monitoring Tools · Customer Satisfaction · Customer Service · Relationship Building · Modems · Project Management Software · Technical Support · Product Support
Education
Centar za razvoj karijere - Filozofski fakultet
2018 - 2025
7 years 1 month