Nikolina Lukac

Designed and led product discovery sessions, including user interviews, workshops, and prototypes, to define clear product goals and expected outcomes Owned and developed the product roadmap, translating business objectives into structured development phases Collected and analysed user and stakeholder feedback to refine requirements and set development priorities; used visitor vs. registration metrics, heatmaps, and drop-off page analysis to find bottlenecks and plan feature improvements Worked closely with UX/UI designers to map user journeys, focusing on the steps that deliver the most value and provide a smooth experience; tested two prototypes and collected survey feedback to support design choices Collaborated with clients from the USA, Europe, and Dubai, and managed distributed teams across Europe and Asia, ensuring coordinated delivery across time zones Worked directly with engineering teams, with a solid understanding of system architectures, APIs, and development process Prioritised features using the MoSCoW framework, defining clear scopes for each release cycle Managed products with international user bases, supporting both cryptocurrency and standard currency payments to meet different market needs Mentored and supported product team members, helping improve backlog management and prioritisation Led the adoption of Agile practices within the project to improve collaboration, delivery timelines, and transparency

Worked with international clients to shape early product concepts, turning complex ideas into structured project plans Led discovery sessions and applied methods such as Eventstorming and user story mapping to clarify requirements and define product features for development teams Set up and maintained Agile delivery processes across distributed teams, using Scrum and Kanban to keep priorities clear and roadmaps realistic Managed sprint activities, ensuring projects stayed on track while balancing business goals with team capacity Acted as the main point of contact for all project communication, coordinating between clients, leadership, and internal teams through each delivery stage Collaborated closely with development and design teams to build and maintain products, ensuring technical specifications and designs were implemented as planned Oversaw blockchain-based projects and NFT drops, working with stakeholders to plan and execute launches effectively

Managed enterprise content localization workflows for LEGO® and Meta/Facebook, ensuring projects were delivered on time and to agreed quality standards Planned and coordinated digital workflows, maintaining smooth client communication and clear information flow across teams Tracked KPIs and ensured compliance with enterprise content standards to support content readiness and consistent quality Oversaw project timelines and budgets, keeping delivery efficient and within agreed scope Maintained strong collaboration with internal teams and external stakeholders to resolve issues quickly and keep projects moving