Nina Djardjar
Senior B2B Sales Manager | Crisis Management
Salary / Daily rate
Amsterdam, Netherlands
Freelance
Skills
Languages
About me
Intro
B2B sales leader with 15+ years driving revenue growth in insurance and fintech sectors. Generated €480K in 5 months leading French market expansion at Insify, managed 1,600+ client portfolios achieving 94.1% KPIs. Expert in crisis management, regulatory compliance, and scaling teams to exceed targets across international markets.
Work experience
Insurance business Developer B2B Specialist / Senior sales Manager
Insify
Aug 2024 - Jul 2025
1 year
Amsterdam, Netherlands
Insify | Amsterdam | Aug 2024 – Jul 2025 B2B Sales, KYC, Customer Onboarding, Coaching, SaaS, Startups, Payments Led the French market entry, generating over €480,000 in 5 months through strategic B2B development. Recruited, coached, and led a hybrid team of Sales Specialists to exceed revenue KPIs. Designed customer onboarding flows, improved AV/KYC processing, and ensured compliance. Built partnerships with key insurance providers (April, Entoria, Solly Azar), improving operational efficiency and payment conversion rates.
International dispatcher / Crisis management / Team coordination
Concentrix
Oct 2022 - Jul 2024
1 year 10 months
Pays-Bas
Concentrix | Oct 2022 – Jul 2024 Crisis Management, Escalations, Emergency Response, Remote Coordination, KPI Monitoring Managed real-time global crisis escalations, coordinating emergency services and stakeholders across time zones. Achieved 94.1% performance score on critical KPIs in a high-pressure environment. Identified and implemented process improvements, improving team responsiveness and crisis resolution timelines. Emergency relay center Support and organisation of emergency services for individuals worldwide. Multitasking kpis performance 94.1% Involved in improving the process
Business Owner
Les Jardins de BabyloneFreelance
Jan 2022 - Mar 2023
1 year 3 months
Lyon, France
Selling fruit and vegetables at markets Researching and negotiating prices with farmers Implement merchandising to optimise sales Managing a team of 4 to 6 people, depending on the activity Inventory management
Sector Manager B2B and B2C
Generali
Sep 2020 - Aug 2022
2 years
Lyon, France
Generali | Lyon | Sep 2020 – Aug 2022 Risk Analysis, Operational Compliance, Client Retention, Sales Strategy Oversaw a portfolio of 1,600+ clients (B2B/B2C), generating €23K monthly sales. Reduced churn and increased client base by 10% through proactive relationship management and operational support. Secured 400+ client recommendations through high service delivery and risk-managed sales.
Online Support Specialist B2B
Groupama Rhone-Alpes Auvergne
Oct 2019 - Aug 2020
11 months
Lyon, France
call center B2B
Business Development Specialist
MMA Assurances
Oct 2017 - Oct 2019
2 years 1 month
Lyon, France
Insurance/ life insurance (20 milions€) portfolio development
Online banking advisor
Société Générale
Oct 2015 - Oct 2017
2 years 1 month
Lyon, France
Achieved my targets of 136% on all lines in July
LCL
Sep 2004 - Oct 2015
11 years 2 months
Lyon, France
Insurance Specialist
Dec 2012 - Oct 2015
2 years 11 months
Lyon, France
Insurance expert B2C and B2B
Enterprise Account Manager
Oct 2010 - Dec 2012
2 years 3 months
69100 Villeurbanne, France
As a B2B Advisor at LCL, I managed a portfolio of 653 corporate clients, ranging from SMEs to mid-sized companies, with a focus on delivering tailored financial solutions to support business growth. Client Onboarding & Portfolio Management: Opened and structured corporate accounts, ensuring regulatory compliance and aligning financial services with each client’s operational needs and industry. Business Lending & Financing: Assessed creditworthiness and authorized commercial loans and investment financing to support client expansion, cash flow management, and equipment purchases. Strategic Advisory: Acted as a trusted financial advisor, helping business owners and executives structure their financial operations, mitigate risk, and navigate investment decisions. Risk & Compliance Oversight: Conducted thorough risk assessments, ensuring all accounts and loans adhered to LCL’s KYC/AML policies and internal risk frameworks. Relationship Development: Built long-term relationships with business leaders through regular reviews and strategic check-ins, resulting in strong client retention and referral growth. Cross-Selling & Revenue Growth: Promoted a full range of banking and insurance products (e.g., cash management, trade finance, group insurance), contributing to consistent portfolio growth and surpassing sales targets.
Agency Development Manager
May 2009 - Oct 2010
1 year 6 months
Région de Villeurbanne, France
Agency creation 3 collaborators
Customer Service Representative B2C
Sep 2004 - May 2009
4 years 9 months
13150 Tarascon, France
Customer Advisor B2C
Education
Diploma international academy fire dispatcher
2022 - Present
4 years 1 month
International Academy of police dispatcher
Autre
Brevet de technicien supérieur (BTS)
Institut des techniques bancaires
Brevet de technicien supérieur (BTS)
International academy of medical dispatcher
Licenses & certifications
Crisis Management
Issued: Jun 2026